I am a highly experienced IT professional with a proven track record of success in the technology industry. I have over 10 years of experience in a variety of roles, including Global Subscription Systems Development Manager, IS/IT Project Management Specialist, BI & Market Insights Specialist, and Business Application Support & Analyst.I am a highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence. I am also a team player with excellent communication and interpersonal skills.If you are looking for a highly skilled and experienced IT Professional who is passionate about their work, I encourage you to contact me.
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Application ManagerSiemensLisbon, Pt
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Business AnalystBnp Paribas Jan 2024 - PresentLisboa, Portugal -
Global Subscription Systems Project ManagerNestlé Nespresso Sa Apr 2022 - Dec 2023Lisboa, Portugal -
Is/It Project Management SpecialistNestlé Nespresso Sa Jul 2020 - Apr 2022Lisbon,Portugal
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Bi & Market Insights Specialist - CrmNestlé Nespresso Sa Apr 2017 - Jul 2020Lisboa E Região, PortugalEnrich Marketing and Commercial departments with external knowledge and Support all Internal Stakeholders with Qualitative, Relevant and Suited Information that will Improve Nespresso Activity Focus and Goals Achievement.
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Business Aplication Support & AnalystNestlé Nespresso Sa Jun 2014 - Apr 2017Part of the core of Nespresso is inovation. with this in mind, the main responsabilities of the job were:- Make the link between Business functions and IS function in Market and in Nespresso Headquarters. - Analyse requestor needs and support them in documenting projects requirements.- Provide functional expertise associated to business expertise to deliver Business assistance, best use existing application landscape (through extensive configuration knowledge) and enhance functionalities through project implementation when requested. - Provide Application support.
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Junior Sales Contact Center AgentNestlé Nespresso S.A. Oct 2010 - May 2014Act as brand embassador, in CRC environment, to Nespresso CustomersMain responsibilities were:- Order registration- Clients aquisition & registration- Technical support to Nespresso products.
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Crc Management AssistantRedware Apr 2009 - Sep 2010Lisboa E Região, PortugalSupport and Supervise teams in CRC environment. Main responsabilities were:- Support to the CRC management team- Supervision of a small team of agents in technical support customer service- Reporting about the main KPI'S of the operation -
Crc Customer Support AgentWorten Sep 2007 - Apr 2009Alverca Do RibatejoProvide support & information to the retailer customers and POS.main responsibilities were:- POS operational support in questions related to technical assistance.- Customer Support- Brand information -
Stock ControllerDhl Supply Chain Sep 2006 - Jan 2007Alverca
Flávio Silva Education Details
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Informática De Gestão
Frequently Asked Questions about Flávio Silva
What company does Flávio Silva work for?
Flávio Silva works for Siemens
What is Flávio Silva's role at the current company?
Flávio Silva's current role is Application Manager.
What schools did Flávio Silva attend?
Flávio Silva attended Universidade Aut��noma De Lisboa.
Who are Flávio Silva's colleagues?
Flávio Silva's colleagues are Kirti Singla, Christiane Stein, Markus Knoll, Sangeeta Vaid, Deepa Dias, Ram Prasad, Gloria Brewster.
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Flávio Silva
Business Developer And Leading Demand Generation Teams Globally// Shaping The Tech Sector// Private Capital Investment Summits // Capital Raising // Ai & Legacy Modernization //Lisbon1morphis-tech.com -
Flavio Silva
Trade Finance Executive @ Euro Exim Bank | Financial Products & Services| Msc Of International Business With Specialization In FinanceLisbon Metropolitan Area -
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