Founder | It Governance Specialist | Auditor
[Projects]√ Banco Santander Global [Project Security S Card]√ Unibanco [Project Deployment Service Desk Near-Shore]√ Visa NET [ISO20k Consulting]√ Carrefour [ITSM - BR]√ IBM [Service Delivery Center]√ Vivo S.A [ITIL V3 Start]√ Fapesp (Órgão Público) [Project Change Environment Novel - Microsoft]√ Banco Bradesco (Cid. De Deus) [Project SPOC]√ Credicard [Project ITIL Deployment]√ Bayer Cropscience [Service Desk - ITSM Restructuring]√ Peugeot (Multi Nacional) [Project Process Audit]√ Equifax (Multi Nacional) [Project Service Desk]√ Prodesp (Órgão Público) [ITSM Tool Deployment]√ Valeo Light System (Multi Nacional) [ITIL Implementation ]