- Create new features such as PDP Widgets, Bundle Builder, Cart Upsell, etc using reactive components leveraging a combination of Vue.js, Vanilla JS and Liquid code- Develop Custom Applications using Remix, React, TypeScript, PostgreSQL, deploying in Vercel via Github CI/CD and working within the Shopify Ecosystem - Build and optimize the website, online app and solutions to improve the customer journey- Improve and monitor core website KPIs such as LCP, FID and CLS- Setup GTM… Show more - Create new features such as PDP Widgets, Bundle Builder, Cart Upsell, etc using reactive components leveraging a combination of Vue.js, Vanilla JS and Liquid code- Develop Custom Applications using Remix, React, TypeScript, PostgreSQL, deploying in Vercel via Github CI/CD and working within the Shopify Ecosystem - Build and optimize the website, online app and solutions to improve the customer journey- Improve and monitor core website KPIs such as LCP, FID and CLS- Setup GTM tags and custom pixel tracking keeping website performance - Work on software development projects; set timelines and delegate tasks accordingly- Run E2E Quality tests using Cypress and GitHub Actions Show less

- Front End development (Vue.js)- Planned and built new features based on the product roadmap - Created and maintained the application on multiple platforms based on customers’ requests- Delivered high-quality code while adhering to web development best practices

- Full Stack development (Node.js, React.js)- Worked in worldwide projects with microservice applications running in a variety of systems

-Lead Digital SVC Team (Customer Support content creation, Chat AI solution, SNS Support)-Full Stack development using PHP (Laravel), JavaScript (Node.js, React.js, Vue.js, JQuery), MySQL, MongoDB, HTML5, CSS3 (SASS,SCSS)-Responsible for customer support Artificial Intelligence, using IBM Watson Assistant. -Create and publish web content on the official LG Electronics Brasil website.-Develop internal web systems for LG Electronics Brasil customer service area. -Control KPIs… Show more -Lead Digital SVC Team (Customer Support content creation, Chat AI solution, SNS Support)-Full Stack development using PHP (Laravel), JavaScript (Node.js, React.js, Vue.js, JQuery), MySQL, MongoDB, HTML5, CSS3 (SASS,SCSS)-Responsible for customer support Artificial Intelligence, using IBM Watson Assistant. -Create and publish web content on the official LG Electronics Brasil website.-Develop internal web systems for LG Electronics Brasil customer service area. -Control KPIs related to Digital Customer Service satisfaction. Show less

Maintain KPIs related to the Customer Support area of LG Electronics brazilian website.Create and publish online contents on the official LG Electronics of Brazil website always thinking of innovation to enhance customer experience and satisfaction. Develop web systems that help all areas of LGE Brazil Service Area

Maintain KPIs related to the Customer Support area of LG Electronics brazilian website.Create and publish online contents on the official LG Electronics of Brazil website always thinking of innovation to enhance customer experience and satisfaction. Develop web systems that help all areas of LGE Brazil Service Area

Create and publish articles and videos on the official LG Electronics Brazilian website to help and show customers how to use their products functions. Develop and implement training regarding HE products,working procedures and care for CIC agents. Direct support to CIC agents on the CIC operation unity.

Coordinate a team of CIC agents, taking care of daily, monthly and annual goals and indicators, ensuring customer satisfaction.