Flávio Nunes Email & Phone Number

Brazil

Designed and delivered engaging lesson plans tailored to students’ proficiency levels and learning styles. I utilized diverse teaching methodologies, including interactive activities, multimedia resources, and real-world scenarios, to enhance language acquisition. I conducted assessments and provided constructive feedback to support student progress and.

Developed and implemented a streamlined process for gathering business requirements, reducing project delivery time. Developed and implemented a standardised reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of theorganisation. Lead the project management weekly meeting.

United States

Served as a Sales and Customer Support Specialist for the USA market. My responsibilities includedconducting cold calls, triaging calls, and providing customer support. I effectively addressed customer inquiries and issues, ensuring a high level of satisfaction and support. This role allowed me to enhance my communication and problem-solving skills in a.

• ︎ Collection
• ︎ Renegotiation
• ︎ Customer Support

• KPI Management
• Assistant Project Manager
• Fleet Monitoring (New Aircrafts and Maintenance)

• KPI Management Assistant
• LEAN and Quality Tools
• Fleet Monitoring (Maintenance)

Conducted internal audits across multiple mini-factories to ensure adherence to quality standards. My role involved analyzing processes and products for quality assurance and assisting the quality management team in implementing improvement strategies. I gained valuable experience in quality control and contributed to maintaining high standards in the.