With over 20 years of experience in business and technology consulting, as IT support manager, desktop manager, and helpdesk coordinator at Marilab SRL and others, I have developed a unique and broad skill set in IT systems and networks. My mission is to create tailored solutions that not only meet but exceed clients' expectations by integrating cutting-edge software products and services.I have designed and supported all phases of transitions in healthcare management systems, both LIS (Laboratory Information System), which automates data flows in clinical laboratories, and RIS (Radiology Information System), which manages radiological data. These implementations have optimized operational processes and enabled efficient data management. Furthermore, I have guided clients through the spending review and assessment phases, ensuring a thorough analysis of resources and costs with the goal of improving performance and reducing waste.In every project, I closely collaborate with the DPO (Data Protection Officer) to ensure full compliance with data protection regulations, safeguarding the highest level of data security and integrity. This rigorous and transparent approach is aimed at providing a service that not only meets operational needs but also offers clients peace of mind and trust in the management of their IT systems and sensitive data.Throughout my career, I have successfully led complex projects that range from the installation and management of IT infrastructures to network administration, technical support, proactive problem-solving, continuous system monitoring, and maintenance. I have always stood out for my ability to translate technical complexity into tangible results, producing precise technical documentation and detailed reports.I have gained solid experience working with a wide range of operating systems, network protocols, services, remote control tools, as well as data reporting and analysis platforms. My passion for technological innovation drives me to stay up-to-date with the latest industry trends, applying this knowledge to enhance the efficiency and quality of my work.