Flavio Carvalho Email & Phone Number

São Paulo Area, Brazil

Mexico City Area, Mexico

Brazil

- Manager for a Hybrid Cloud Infrastructure team, supporting local and oversea clients on public and private Clouds. - Softlayer-Bluemix Infrastructure, architecture, projects and ongoing support.- Softlayer advisor.

São Paulo Area, Brazil

Itau-Unibanco

- Manager for a cross-competency team, working located on client Itau-Unibanco environment.- Working very close with client and technical teams supporting and leading in delivering cross-competency solutions.

Hortolandia

- Senior IT Manager for Brazil Global Delivery Team, supporting overseas and local customers in a cross-competency team. Twenty accounts with Steady State Delivery and Project Delivery, large teams with over 80 resources - UNIX, Intel, storage and backup teams.- Working very close with the technical teams supporting and leading in delivering solution to the client, focused on people development and behavior. .- Overseas development of support systems, encompassing management reporting… Show more - Senior IT Manager for Brazil Global Delivery Team, supporting overseas and local customers in a cross-competency team. Twenty accounts with Steady State Delivery and Project Delivery, large teams with over 80 resources - UNIX, Intel, storage and backup teams.- Working very close with the technical teams supporting and leading in delivering solution to the client, focused on people development and behavior. .- Overseas development of support systems, encompassing management reporting and accounting interfaces.- Management for disaster recovery, due diligence, knowledge transfer, transition and corporate audits.- Risk assessment, continues improvement project plans management. Show less

- Collaborating and working closely with senior manager, leading the Project and UNIX Global delivery team. Controller for daily activities, time shifts, work load and team performance.- Work close to clients and account team negotiating deliverables, projects, targets and also leading service transitions from other Delivery Centers to Brazil.- Basic people management activities, feedback, coaching, financial control and behavior management.- Ensure notifications and escalations as… Show more - Collaborating and working closely with senior manager, leading the Project and UNIX Global delivery team. Controller for daily activities, time shifts, work load and team performance.- Work close to clients and account team negotiating deliverables, projects, targets and also leading service transitions from other Delivery Centers to Brazil.- Basic people management activities, feedback, coaching, financial control and behavior management.- Ensure notifications and escalations as defined in the Management Process.- Ensure that accurate timelines of recovery plans and activities on Critical Events are documented and followed.- Track and lead critical events until recovered, circumvented or a work around has been implemented.- Ensure the appropriate level of technical or business skill is actively engaged.- Critical event outage review.- Use of Problem Solving techniques Show less

Senior System Administrator at IBM, working on international accounts supporting about 5,800 Windows NT/2K/2K3 servers around the world such as File Server, Domain Controller (PDC /BDC and Active Directory), Print Server, Exchange Server, ISA Server, DNS, DHCP, WINS, Tivoli, SUS, Patch Deployment, Veritas Backup Exec, Remote Access (Timbuktu, VNC, Remote Desktop and Dame Ware), E-trust Anti Virus Server, Citrix Metaframe and Web Servers (IIS).

São Paulo Area, Brazil

System Administrator, working to support the IT environment for 6,400 users in the headquarter and six branch offices. The company infrastructure include Windows NT/2K servers, File Server, Web Servers (IIS), Domain Controller (PDC /BDC and Active Directory), Print Server, Exchange Server 5.5 and 2000, ISA Server, DNS, DHCP, WINS, SUS, Patch Deployment, Proxy Server Linux Squid, Veritas Backup Exec, Remote Access (VNC, Remote Desktop and Dame Ware), MacAfee Anti Virus Server.Support for an… Show more System Administrator, working to support the IT environment for 6,400 users in the headquarter and six branch offices. The company infrastructure include Windows NT/2K servers, File Server, Web Servers (IIS), Domain Controller (PDC /BDC and Active Directory), Print Server, Exchange Server 5.5 and 2000, ISA Server, DNS, DHCP, WINS, SUS, Patch Deployment, Proxy Server Linux Squid, Veritas Backup Exec, Remote Access (VNC, Remote Desktop and Dame Ware), MacAfee Anti Virus Server.Support for an infrastructure to development and deploy new projects and software. Responsible for the IT project and IT infrastructure implementation of two branch offices (Florianopolis and Taquaritinga) and responsible for support.Administration and monitoring of communication link’s and routers for connections between branches in São Paulo, Rio de Janeiro, Brasília, Florianópolis, Goiânia, Taquaritinga, João Pessoa and clients. Show less