Flavio Ribeiro Email & Phone Number

Brazil

| 5G | RAN | Network Integration | Project Manager | Technical Trainer | Commissioning & Integration

Brazil

• Working in a company focused on Digital Transformation in Agribusiness;• Working with IoT Technologies for Agriculture (Machinery Tracking, Microclimate, Aerial Imaging, Operations Center and Web App) for Rural Producers.• Build strong partnerships, drive adoption of our products/solutions and ensure they realize value from their investment;• Ensures our customers are engaged with us, give support to our brand and act as promoters of our products;• Acting as the first commercial escalation interface between the customer and our company to resolve conflicts and ensure alignment;• Coordinate contract management, ensuring compliance with the requirements and mitigating the risks of satisfying demand;• Acting as Project Manager, coordinated and led communication between Internal Teams, Partners and Customer Senior Stakeholders.

Brazil

• IoT, 5G & 4G Radio Access Network courses

• Sales Support Manager supporting the KAM organization in Customer Support (CS) contracts renew and close of around 58MBRL only in Brazil. Generating up-sales opportunities and keeping or improving margins.• Performed Business Development, Sales Push and Pre-Sales activities strategically identifying challenges and selling opportunities to increase sales, leading multi-country, cross functional and multicultural teams.• Managed pricing & costing of tenders and offers. Creating business cases, presentations and tender’s documentation.

• Project Manager in charge of the team responsible for successful Competence Development & Certification for Service delivery of around 1.000 engineers..

• Project Manager for deployment of Wireless (TX) Network projects.• Project Manager for OSS upgrade projects in Latin America• Project Manager for Training Delivery for TIM Brazil, Claro and Vivo Brazil and Unitel Angola• Project and Deployment Manager for Global Training development projects. o Full accountable for the successful delivery and implementation o Responsible for ensuring the projects meets the delivery criteria o Ensure quality and financial targets are met

• Service Delivery Manager responsible for a team of 25 engineers, deploying complex Charging System Projects for Ericsson customers worldwide with excellent success rate based on customer feedbacks. • Managing the Revenue Management (Charging System) - System Integration and Instructors Team.

• Responsible for analyzing, designing, and developing detailed technical training plans and proposals based on the customer requirements and business needs.• Drive end-to-end technical learning solutions development, conducting Competence Gap Analysis discussions regarding the technological strategy and challenges with customers in different countries.

• Senior Technical Instructor, developing and updating training courseware.• Delivering Microwave TX, Core, Service Layer and RAN courses.• Courses delivered in Portuguese, English, and Spanish in about 20 countries; • Instructor Performance > 90,0%

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering - Be, Telecommunications And Electrical Engineering

Electronic Technician