Employment Readiness Program Specialist
Current▪ Customer Service: Provide guidance and assistance to veterans, military spouses, retirees, DOD civilians, and active-duty service members as they search for federal and private sector employment. ▪ Assisting at the front desk by responding to incoming and making outcoming phone calls.▪ Education and Training: Assist the ACS representative during a workshop presentation, job fair, and career studying group by providing information on employment opportunities.▪ Technical Competence: Assising service members and their families when they visit or call to schedule appointments with ACS Employment Readiness Program by providing the accurate website or QRcode.▪ Therapy and Counseling: Advising transition members and their families regarding educational issues such as onward certificate and career planning.