Frederick Brown Iii, Mba Email & Phone Number

Chicago, Il, Us

Sunnyvale, Ca, Us

I take a global view of our small business org to help our sales leaders understand where the business is, through forecasting, and where the business is going, through planning. I have worked on strategic projects to help tell data driven stories on to help positively impact business outcomes.

Sunnyvale, Ca, Us

I partnered with sales reps and leaders to help them tap into the power of LinkedIn Sales Navigator, which allows companies to utilize LinkedIn's 600M+ member network, to help their sales organizations and professionals find and build relationships with prospects and customers through social selling.

Chicago, Illinois, Us

I engage with the Executive team on optimizing programs geared towards both meeting our youth where they are and helping them achieve the next level. I created a Retail Fundamentals program that allows our youth learn to the basics of the retail industry, gain working experience through one of our partners, and qualify to work in any retail store in the country.

Atlanta, Ga, Us

I provided value-added solutions to help clients to help them solve complex business problems they were facing such as efficiencies, process/team improvements, and technology upgrades. I was able to act as a liaison between teams and clients by facilitating communications, providing detailed reports to my clients regarding status and updates and lead many strategy meetings on how to best align and utilize resources. This showed up particularly during a 9-month project I directed managing a 11-member global team of affiliates providing day-to-day operations that covered 5 separate workstreams across 2 lines of business (LOBs) for the global events marketing team of one of the world’s largest financial institution. I managed process improvement project for +200 front-line wealth management call center representatives examining high-risk transactions for inbound customer calls. The project included identifying gaps/risk using failures modes and effects analysis (FMEA), presenting mitigation strategies to leadership to help improve processes, improvements to quality assurance practices, and the development of standard operating procedures (SOPs).I led an team dedicated to improving the SharePoint site for global events marketing team in efforts to decrease use of siloed sites used by +150 representatives and create a unified one stop data repository.

Atlanta, Ga, Us

I developed and led the local office inclusion and diversity internal initiative creating a team of 7 members, raising awareness around crucial topics, planning events, discussing critical content, and facilitating working sessions..

Birmingham, Alabama, Us

I supported the business banking relationship managers handling data management in our salesforce CRM. I also engaged in prospecting, book of business management, and worked on sales promotions and product opportunities. I prepared loan packages for submission, monitoring and reviewing credit decisions, preparing loan documentation upon approval, and reviewing documents and contracts for accuracy prior to signing.I ensured a positive customer experience by managing prospect acquisition and onboarding process to ensure smooth transition of client relationship. I also managed book of business for retention and growth opportunities.

St. Louis, Mo, Us

As a member of a student consulting team, providing pro-bono to nonprofit organizations, I worked on a project to structure a detailed marketing plan that focused on managing inventory, implementing an effective communication plan and creating brand awareness around the organization and its product line. My team developed brand slogan and logo for client and helped implement a go to market strategy for a new product line they were considering.

St. Louis, Mo, Us

I was selected for Washington University’s Center for Experiential Learning practicum as a student consultantAs a practicum consultant, I was an instrumental member of a student consulting team that focused on new market expansion for a solar panel leasing company. The team conducted industry, economic and market analysis that resulted in identifying new markets of entry. We Integrated strategic analysis of market conditions with mapping software (Arch GIS) to identify favorable market segments and target consumers segments.Based on our findings, we were able implement a marketing plan focused on increasing the companies brand awareness and resulted in discovering a new market for them to move into.

Pittsburgh, Pennsylvania, Us

I spent almost 7 years building my knowledge and skills in sales and customer service while working in various roles of the financial services industry. Because of my great efforts with the bank, I was accepted into PNC's leadership program. Below is a list of those roles:Business Banking Relationship Manager (Apr 2010 – Aug 2013):I provided financial solutions, credit analysis, treasury services, and industry best practices with goal of growing current accounts and securing new accounts. This included evaluating consumer segments and industry trends, using strategic analysis to assess growth markets.Financial Sales and Service Consultant (Jan 2009 – Aug 2010):This role consisted of me providing financial consulting to clients, guiding decision making on accounts, lending, and investment opportunities.Senior Loan Service Specialist (Nov 2006 – Jan 2009):I worked in PNC's call center servicing loans and lines of credit for their customers. Through the call center, I also handled calls for third parties such as Capital One, E-Trade, Nationwide, and American Express. I was consistently ranked as a top tier representative based on monthly review of quality assurance scores, call handle-time efficiency, and high-quality customer service. Resulting in high remarks and accolades for my efforts.I was able to develop a comprehensive training and SOPs for associates to help service customers from multiple companies that each had different procedures for loan servicing. Facilitated training on consumer and business loan procedures and nuances, thereby decreasing transaction errors, hold times, and misinformation.

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

Bachelor Of Science, Economics