Fleeta Botts Email and Phone Number

• Worked closely with the Information & Technology department to identify issues with the information provided in onboarding reports and devised a strategy to boost compliance reporting capability for sales execution teams, resulting in a 35 percent increase in reporting capabilities. • Revolutionized administrative processes through agile methodology and improved learning platforms for sales execution teams and HR Business Partners, resulting in streamlined operations and refined execution. • Pioneered the development of comprehensive job aids for onboarding and password management systems, assisting end-users with HR tasks and maximizing the utilization of learning resources.• Onboarded and trained new Sales Operations Managers, equipping them to skillfully navigate support functions, generate accurate HR reports, and swiftly troubleshoot and resolve complex IT challenges.• Conducted periodic access reviews and audits of system access and compensation alignments, and maintained new hire documents by record information management (RIM) initiatives.• Examined and manipulated data gathered from multiple sources to generate weekly reports for senior leaders aimed at locating new hire information, pinpointing gaps in new hire training, and detecting instances of HR non-compliance issues.

• Guided and prepared new Sales Compensation Managers to manage HR compensation policy inquiries, perform manual compensation calculations and reconciliations, and produce reports for senior-level management.• Acted as a bridge between finance and senior/executive-level management, rendering expert compensation support during compensation appeals and administering HR compensation policies and programs.• Advanced sales compensation expertise, heading rigorous audits of the compensation function, and successfully mitigating financial risks and losses associated with large payouts exceeding $50M.• Boosted project management initiatives, optimizing vendor relationships by advocating for organizational change from a centralized to a decentralized platform, thereby enhancing operational effectiveness.• Drove significant contributions to efficiency-enhancing projects, drafting platform requirements, and creating targeted training materials for sales compensation managers.• Produced thorough sales compensation reports, skillfully extracting and synthesizing data from diverse sources using Business Intelligence, Microsoft Excel, and Power BI, aligning with the needs of Finance and Sales leadership teams.

• Spearheaded transformative initiatives across three call centers, providing support to sales leadership teams, including performance monitoring, ambitious goal-setting, and implementation of recognition programs.• Administered the center staffing function, reviewed and audited new hire documents, and successfully onboarded and integrated new associates, ensuring seamless transitions.• Teamed up with training specialists to develop over 20 hours of training programs for employees at all levels to impact skill development and promote employee engagement.• Effectively managed annual pay increases and skillfully navigated benefits administration, encompassing FMLA, Workman’s Compensation, Disability, and union-related matters, to ensure the resolution of employee grievances while maintaining HR compliance.• Carried out end-to-end sales data analysis utilizing Business Intelligence, CDW, and qualitative and quantitative methods to identify return on investment (ROI) for incentives paid on closed sales.• Performed manual incentive calculations and produced weekly sales reports for Call Center Managers.