• Transitioned Rapidscale’s IT infrastructure and software assets to new team in Hyderabad, India• Developed new roadmap for continued support and development of the “ACE” Sales Enablement platform• Implemented Agile development processes for new India-based team • Conducted weekly knowledge transfer training sessions• Created full technical documentation of the platform for training and knowledge transfer purposes• Project managed all continuing research and development activities• Continued to support existing Enterprise customers• Architected custom mobile app solution for Australia’s leading telecom company

• Coordinated all research and development, customer deployments, integration/support activities for company’s web-based Sales Enablement products and solutions • Architected next generation Sales Enablement platform (called “ACE”) for simplified and rapid deployment to mobile devices and desktops encapsulating all functionality into a single, scalable, cross-platform, multi-tenant, multi-user codebase• Increased profitability and scalability of mobile enablement solutions by switching to a hybrid mobile framework (Cordova/PhoneGap) while still delivering native functionality via Apple and Google app stores• Successfully delivered solutions, on-time, and on budget to the following high-profile clients: IBM, HPE, Arrow Electronics, Lenovo, and Telekom Malaysia.

• Directed product development and sustenance, customer portal implementations and deliveries, and customer support of the CarSite.com automotive portal platform acquired by the company in 2007. CarSite.com is a highly scalable, clustered, Cold Fusion 9 SaaS application serving the needs of print and TV media companies.• Managed U.S and India-based teams in development, QA, support, and project management.• Headed up process reengineering team and introducing formal business processes and Unified AGILE processes to stabilize and scale growth of the division and the company• Architected Microsoft SharePoint 2010/Project Server 2010 solutions to streamline and unify all intra-company processes and communication• Architected several new products for the following platforms: Adobe Flex/AIR, iPhone/iPad, and Android• Recruited engineering team members and set up processes in Bangalore, India office to take over development and support of new products in the pipeline

• Administered multiple IS programs including daily operations, project management, HRM and fiscal planning.• Directly responsible for all enterprise technology decisions including platforms, infrastructure, security, disaster recovery, product development, client mentoring and technical support.• Orchestrated internal IT performance, with overall responsibility for new/existing systems, teleworking implementation, project resource management, multi-level consulting and reporting, and daily IT operations.• Cultivated dynamic relationships with major clients providing consultation in development, distribution, marketing opportunity management, and integration with individual client systems.• Oversight for projects related to the development of CompeteNet products and client tools.• Planned and managed the roadmap and all software design and architecture for software platforms• Made workflow assignments and managed all projects from concept through client assessment, specifications, team/change management, testing, roll-out and ongoing support.• Managed all project activities evolving around technical aspects such as white papers and RFPs.

• Oversaw all research and development,customer deployments,integration/support of all web-based products.• Integral to the success of the company as original architect of the company’s flagship software product (Competitive Battle Table) and (SimMastery).• Built data center level networking and hosting infrastructure for integration of customer sites.• Designed and developed web based Content Management System to support and automate document authoring and publishing Business Analyst functions that included versioning, source control, collaboration, reporting and push control to staging/production sites.• Created SimMastery as a Flash-based dynamic client-side engine for either CD or Web deployment utilizing J2EE-based, LMS/Video streaming/Distance Learning application server. A single code base allows for one-to-many instantiation of the application without necessity for any code recompiling.• Research and development with various game engines incorporating photorealistic 3D environments, natural language processing, Artificial Intelligence, avatars, virtual humans, motion detection, and virtual-reality to create reality-based learning games and simulations.• Successfully implemented teleworking/virtual office infrastructure and processes to streamline operations and reduce operating costs (based on SharePoint and VOIP technologies).

• Represented IBM with its clients in pre-sales and consultation via telephone technical support of IBM Firewall, e-commerce solutions and Web application servers.• Designed, developed and maintained the departmental web server and the prototype web-based alternative to mainframe call tracking system.• Contributed to the beta testing and technical documentation of features of e-Business software applications.• Held prior positions as Technical Support Representative, promoted for demonstrated performance.