Franziska Lein Email & Phone Number

Dubai, Ae

San Jose, Ca, Us

- Drive revenue growth: Performing periodic business reviews with C-Level executives, create strategic account plan to detail growth and optimization opportunities, portfolio size of about 90 entities, $715 Mill TPV- Reduce churn and decline: Leveraging merchant knowledge and highlighting tailored PayPal value drivers; improving merchants' operating environment and payment experience- KPI: Revenue bearing opportunities to sales resulted in overall 35%-win rate; overachieved performance in quarterly incentives, highest team achiever award in Q3 2022

Berlin, Berlin, De

Krankenhaus.de is a platform for the healthcare industry. It improves the digitalisation of hospitals and accessibility for individuals, by providing a transparent comparison tool for patients to find the most suitable hospital in Germany. It also facilitates confirmation of appointments for both patients and hospitals via the SaaS partner Samedi.- Series A growth: Acquiring hospital partnerships for the platform; providing marketing and digitalization services to win targeted patient groups e.g. orthopedic treatments- Development of B2B sales process: Creating strategic sales plan, lead generation categories, cold calling sales script and anticipated conversion rates- KPI: In ramp-up phase succeeded in 3% Lead-To-Opportunity Conversion with LTV value of €70K; closed 2 deals

London, England, Gb

- Segment leader: Identifying market demand and trend, developing and directing the implementation of sales strategy and deciding on supporting B2B marketing activities - Key account management: Cultivating excellent account management with new and existing stakeholders in the feeder markets North America & United Kingdom - Recruiting & leadership: Managing a multi-hierarchical team of 10, line-manage junior members to support their growth - KPI’s: closed 20% more bookings with longer lead times in Q1 (60% new and 40% repeat business) with growth of ~15% in avg. daily rate

London, England, Gb

- Department head: In charge of the department during the maternity leave of the Director of Sales, leading a team of 10- KPI: Delivered in ‘19 the highest revenue increase of all team members at 24%, YOY growth of 11% in avg. daily rate

London, England, Gb

- Market share growth: Establishing hotel in competitive market - Product launch: Successful launch of the leading travel partnership Virtuoso - Leadership: Creating a positive and motivating environment, effectively coached and mentored senior and junior team member, meeting and exceeding personal and team objectives - KPI’s: Yearly market growth of ~12-20% in revenue, ~9-12% in avg. daily rate and ~8-18% increased customer retention; exceeding Virtuoso revenue goal by 68% in the launch year

Quarry Bay, Hong Kong, Hk

- International sales: Building client relationships in Asia, DACH and France during networking and trade fairs - Client acquisition: Acquiring new clients in retail (fashion, jewelry, skincare), luxury good, travel and automobile industry - Marketing: Initiating tactical promotions and B2B campaigns that supports the success of the sales strategy - KPI’s: Yearly market growth of ~10-12% in revenue, Asia market revenue increased by ~35% and turnaround of tour operator production by over ~50%

Quarry Bay, Hong Kong, Hk

- Representation: Global representation of Hotel Group (28 hotels) and support on roadshows and trade fairs - Sales cycle: Client acquisitions, negotiations & closing deals for incentive or conference travel via 3rd parties and companies in diverse industries - Marketing: Initiating marketing activities with B2B industry partners (Tour Operators, Airlines) - KPI: Yearly market growth of ~10% in revenue, ~9-12% in customer retention

Quarry Bay, Hong Kong, Hk

Build-up the social media presence of the hotel; To co-ordinate journalist and press trip requests. Ensuring effective communication with PR companies; To assist in the distribution of promotional packages and press releases;

Responsible for Check- in and check – out, concierge service, control cash and commissions as well as enter individual and group reservations

Online Course, Management Of Fashion And Luxury Companies

Bachelor, International Business In Hotel And Tourism Management