Michael Fleischer Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

• Reporting to the Head of Communications with two direct reports. Responsibilities included directing and managing internal communications and culture strategies for as many as 18,000 associates. The role required a.
• Trusted to write and communicate corporate messaging from senior executives including the CEO and COO.
• Successfully managed change by working with teams to develop communications plans and leaders guides to: ○ Drive cultural initiatives, such as launching the Culture of WOW cultural principles. ○ Launch new programs.
• Achieved the fasted migration to Google’s G Suite of Apps (Gmail, Google Drive, Google+, etc.) for an enterprise level company. Working closely with HR and IT, 18,000 associates transitioned over one month’s time.
• Boosted employee morale using a $150,000 annual events budget. The events included random weekly as acts such as ice cream Fridays or karaoke parties and larger events like hosting Sears associates at a Blue Jays game.
• Steered the company’s internal social media (Google+), driving participation to 14,000 associates across five communities delivering corporate messaging.

Toronto, Canada Area

• Reporting to the Head of Communications, I was responsible for managing and driving internal communications for as many as 18,000 associates. The role required a wide set of skills for a fast-paced, frequently changing.
• Trusted to write and communicate corporate messaging from senior executives including Senior Vice-Presidents.
• Successfully managed change by working with teams to develop communications plans and leaders guides to: ○ Drive cultural initiatives, such as launching of the company’s Canada’s BEST employee value proposition.○.
• Engaged over 1,000 associates weekly though a video program that both educated and engaged associates on events, products and promotions.
• Greatly improved customer service during the holidays by creating and implementing an annual event which saw 1000 head office associates providing additional support in stores.

Toronto, Canada Area

• Managed rental fleet sales in Toronto, Mississauga and Vaughan, providing logistics solutions to client businesses while continuing to close new sales leads.Highlights:
• Excelled in completing their logistics industry leading sales training program.
• Weekly achieved sales dollars that ranked amongst the top sales representatives in Canada.
• Received recognition for having top sales over one hour during a friendly competition at the US head office.

Toronto, Canada Area

• Acted as a consultant, assisting Canadian Corporations in maintaining their IT strategies. This included working with Softchoice’s own specialists to ensure clients were provided with the best solutions for their IT.
• Completed Softchoice’s IT industry leading sales training program and vendor-specific training programs.
• Trusted to assist in developing solutions with the company’s largest clients including Canada’s five major banks, Canon, Toyota, Ontario Power Generation and Sun Life.

Brampton

• Reporting to the CEO, my responsibilities included: increasing membership, improving engagement and managing both internal and external communications. I was a part of the operational team that re-envision the.
• Accomplished writer. Wrote and edited all content for bramptonbot.com. Consistently had articles and releases published in local newspapers and online media publications.
• Increased reader open rate to above 35% when managing the organization's e-mail marketing content.
• Through strategic planning social media engagement increased by approximately 2000 new connections on Facebook, Twitter and LinkedIn over a three month span.
• Developed the organization’s Policy/Advocacy Manual as active member on its Policy and Government Relations committee. Specifically, wrote the organization’s policy on advocating for municipal and regional initiatives.
• As a founding member of the organization’s Events Committee, I was instrumental in the following developments: ○ Collaborated with Bell Canada to develop co-branded materials for Bell's 2013 "Let's Talk" campaign and.

Mississauga, Ontario

• Reported to both the Director of Special Events as well as the President
• Managed the sales territory of Toronto Region
• Managed the sales of multiple product lines
• Collaborated with major retail corporations including: Wal-Mart, Canadian Tire, Hudson’s Bay, Sears and Zellers; to increase sales in their respective department stores
• Managed relationships with small retail venues through training and providing excellence in customer service ensuring long-term business relationships
• Coordinated the set up and operations of booths at major trade shows in Toronto, including: The Royal Winter Fair, The Canadian National Exhibition and The National Home Show

Brampton, Ontario

• Reported directly to a top ranking official within Brampton Fire and Emergency Services
• Managed the calendar of the Division Chief of Fire Prevention
• Managed files from multiple clientele including law firms and private citizens
• Produced communications for distribution to the public and to internal stakeholders
• Maintained strict confidentiality in coordinating deliverables for the Division Chief
• Coordinated fire officers in conducting fire inspections

Brampton, Ontario

• Reported directly to the Manager, Business Information and Competitive Policy
• Managed a territory that consisted of all of Brampton business
• Performed key client relations management between the City of Brampton and local business
• Conducted research on Brampton’s business market to determine its successes in a two-year span
• Converted the information collected into the 2011 Brampton Business Directory
• Used GIS software to determine the geographical make up of Brampton’s business market

Brampton ON

• Assisted in planning and operating special events.
• Trained, coached and mentored employees to improve the quality of service offered.
• Participated and directed team meetings.
• Excellence in managing customer service and client relations.

Graduate Certificate, Corporate Communications High Honours (4.0 G.P.A.)

Bachelors, Political Science