Flemming Dahl

Flemming Dahl Email and Phone Number

Pensioneret @ N/A
Copenhagen, DK
Flemming Dahl's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Flemming Dahl's Contact Details

Flemming Dahl work email

Flemming Dahl personal email

About Flemming Dahl

CURRENT STATUS: In a job.Positive and enthusiastic Lead IT Risk Manager with additional experience as Security Incident Coordinator, Test Manager and Incident Manager with years of experience in IT - analytical and structured with eager for challenge and optimization. I am focused on quality, compliance and service. I willingly take the lead - also in new and unknown areas where I can be proactive in my chores and contribute with high work ethics, integrity and knowledge towards a common goal. New opportunities could be related to Risk & Control, information Security, Compliance, Processes, ITIL management areas such as incident-, problem-, change management etc. together with test management but also other areas where my different competencies can be combined in a job as a coordinator or mentor like job for instance. KEY COMPETENCIES:• Risk & Control management ISO 27005• Information Security, Compliance, CISM• Service management, security incident coordination• Incident management, major incident management• Test management, functional test - ISTQB• ITIL framework, processes• Work flow management• Projects, analysis, planning, overview, coordination, follow-up• Service delivery• Quality, service, drive.• Process optimization• Communication• Infrastructure 24/7 operation processes, Service desk support• LanguagesTools: Remedy, Quality Center, MS Office etc. PERSONAL COMPETENCIES: • Motivated, humorous• Structured, analytical• Proactive, curiousI appreciate a workplace where my efforts benefit the common goal and where I can keep my good mood working with good colleagues. I am ready to adapt to new challenges and I can work on changing working hours.Also, please have a look at the attached CV.Contact: Via LinkedIn or email to flechr@yahoo.dk.I will be happy to send recommendations and statements if so desired.

Flemming Dahl's Current Company Details
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Pensioneret
Copenhagen, DK
Flemming Dahl Work Experience Details
  • N/A
    Pensioneret
    N/A
    Copenhagen, Dk
  • Pfa
    Lead It Risk Manager
    Pfa Nov 2017 - Present
    Copenhagen, Capital Region, Denmark
  • Pfa
    It Risk & Control Manager
    Pfa Nov 2017 - Sep 2019
    Copenhagen Area, Capital Region, Denmark
  • Centre For Cyber Security
    Security Incident Coordinator
    Centre For Cyber Security Dec 2015 - Nov 2017
    Copenhagen Area, Capital Region, Denmark
    Service Management, Compliance Management
  • Csc
    Professional Service Delivery Coordinator
    Csc Oct 2014 - Dec 2015
    Csc Copenhagen Valby
    Major incident management and service delivery.Implementation of several new routines in the job.
  • Csc
    Triage Analyst Major Incident Management
    Csc Apr 2014 - Dec 2015
    Triage, assessment of high priority incidentsMajor incident management
  • Csc
    Test Manager
    Csc Oct 2011 - Mar 2014
    Copenhagen Area, Denmark
    Test management and testing, public sector.Test reporting. Test estimating.Test strategy, testplans.Defect handling QC 9.2.ISTQB
  • Csc
    Nordic Major Incident - Crisis Manager
    Csc Jul 2009 - Sep 2011
    Copenhagen Area, Denmark
    Service restoration team meetings SRT.Major incident/crisis management.Information and escalation.Service Improvement Programme SIP.
  • Csc
    Incident Manager - Work Flow Manager
    Csc Aug 2004 - Jun 2009
    Copenhagen Area, Denmark
    Incident management. Workflow management.Follow up on incidents severity 1 og 2.Manager on duty international support center. ITIL processes.Coordinator at major system failures.
  • Scandinavian It Group
    Manager On Duty, Support Center
    Scandinavian It Group Jul 2001 - Jul 2004
    Copenhagen Area, Denmark
    Incident management. Follow up on incidents severity 1 og 2.Manager on duty international support center. ITIL processes.Coordinator at major system failures.Information and escalation. Technical support for SAS and other hosted airlines.
  • Novia Denmark A/S
    Helpdesk Supervisor
    Novia Denmark A/S Apr 1997 - Jun 2001
    Copenhagen Airport
    Supervisor and helpdesk agent DCS - departure control systems multiple airlines. Support for check-in- and gate staff.Support for hosted airlines. DCS system updates. Novia is a ground handling company.
  • Akzo Nobel Decorative Coatings (Sadolin)
    Team Lead Customer Service
    Akzo Nobel Decorative Coatings (Sadolin) Oct 1993 - Apr 1997
    Copenhagen Area, Denmark
    Repsonsible for order handling for export customers. Responsible for personel and tasks. IT responsible. Export and dangerous goods document handling. Auditor ISO 9000.
  • Akzo Nobel Decorative Coatings (Sadolin)
    Export Assistant
    Akzo Nobel Decorative Coatings (Sadolin) Jan 1992 - Sep 1993
    Copenhagen Area, Denmark
    Order handling.Export papers handling. IT super user.
  • Akzo Nobel Decorative Coatings (Sadolin)
    It Assistant
    Akzo Nobel Decorative Coatings (Sadolin) Nov 1988 - Dec 1991
    Copenhagen Area, Denmark
    IT consultant. Sadolin Grossist Centre.
  • L'Air Liquide
    Programmer Analyst
    L'Air Liquide Dec 1986 - Sep 1988
    Paris Area, France
    Analyste-programmeur.Application maintenance and planning.Assistance to endusers.
  • Esterel
    Assitant Technico-Commercial
    Esterel Apr 1986 - Dec 1986
    Paris Area, France
    Assistant technico-commercial.Education in reservation systems.Hotline support.

Flemming Dahl Skills

It Operations Quality Center Itil Offshoring Service Management Problem Management Incident Management Test Management It Service Management Service Delivery Bmc Remedy It Outsourcing Configuration Management Itil Certified It Management Service Desk Software Documentation Service Improvement Itil V3 Foundations Certified Sla Outsourcing Release Management Testing Technical Support Test Strategy Resource Management System Deployment It Strategy Project Delivery Requirements Analysis Integration User Acceptance Testing Test Planning System Testing Hp Quality Center Customer Advocacy Test Cases Xml Service Level Agreements

Flemming Dahl Education Details

Frequently Asked Questions about Flemming Dahl

What company does Flemming Dahl work for?

Flemming Dahl works for N/a

What is Flemming Dahl's role at the current company?

Flemming Dahl's current role is Pensioneret.

What is Flemming Dahl's email address?

Flemming Dahl's email address is fl****@****ail.com

What schools did Flemming Dahl attend?

Flemming Dahl attended Niels Brock, Niels Brock, Niels Brock, Niels Brock, Niels Brock, L’institut Catholique De Paris., Vestre Borgerdyd Gymnasium.

What skills is Flemming Dahl known for?

Flemming Dahl has skills like It Operations, Quality Center, Itil, Offshoring, Service Management, Problem Management, Incident Management, Test Management, It Service Management, Service Delivery, Bmc Remedy, It Outsourcing.

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