Flemming Lous-Willerup Email & Phone Number

Daily responsible of the overall customer and partner service. Training brokers and advisers as well as being responsible for all parts of the sales process with new clients. Now building the PENSIONS concept on a Nordic scale.Development/further development of customer service concepts and business processes.My biggest successes has been when I have interacted with people of all levels. In addition, I am driven by helping my customers and partners make things happen and match expectations. With experience in sales coordination, consulting and administrative optimization, I constantly seek to make my company appear even more professional and trustworthy.In everyday life, I use the combined skills that gives me a good overview in most situations, such as:Key account managementThrough collaboration with major Danish companies, I have extensive experience in identifying customer needs - characterized by satisfied customers.Channel managementSales-oriented approach to my portfolio, focusing on optimization of existing product range.Together with the customer/broker finding solutions, that gives the individual customer optimal conditions, service and price.Project managementImplementation of new customers, systems and processes as well as coordination of deliveries.Human knowledgeI have broad experience in building new relationships, where trust is in focus. This maintains customer relations and is a good starting point for developing the business.Operational managementPrioritizing work tasks in the team and quality assurance is always in focus

Listed skills include Key Account Management, Project Coordination, Management, Insurance, and 25 others.

• 

  Head Of Nordic Partner Relations

  Pensions Management A/S

  Jun 2022 - Present - Copenhagen, Capital Region, Denmark