Flerida V. Cruz Email & Phone Number

Organized, analytical and self-motivated professional with over 20 years experience in the insurance industry. Confident decision-maker; resourceful, and agile under high-pressure situations. Promote organizational profits, productivity and morale.Specialties: Analyze, research, review, and resolve complex and sensitive business audits.Strengths include: Budgeting, Purchasing, Selling, Auditing, Team Building, Negotiating and Public Relations.Excellent communication skills. Communicate verbally and in writing to Regional Managers, Supervisors, Underwriters, Group Insurance Consultants, Field Auditors, and Business Owners.Train (on-the-job) new Audit Analysts.Medical and Dental Terminology related to Workers' Compensation Insurance.