Fletcher Thompson Email & Phone Number

If anyone is in need of Computer repair/Updates or in need of a tune up, private WiFi network setups or mostly anything relating to making your computer run better and Wi-Fi more secure, I am the guy to reach out to. I also find viruses that go undetected by most users and disable them and remove them from your computer or cellphone. I also know quite a bit about accounting software and ERP programs.

Poughkeepsie, New York, Us

Stamford, Ct, Us

Assisted in implementing 3-way match return policy. Contributed to hitting the teams year-end goal of having returns below the mark management set. Investigated customer returns to ensure goods were returned to Lovesac before refund was issued. Worked closely with management to fix and adapt the new system to Lovesac’s changing climate. Ensured returns, exchanges, and order cancellations were correctly refunded, collected upon, and adhered to company policy. Used accounting expertise to ensure no exchange or refund was given if the original deposit didn’t match the new order/return request. Determined if customer owed Lovesac money or vice versa when an exchange or return was requested. Assisted NetSuite IT team with year end adjustments. Worked closely with customer service to ensure timely refunds and exchanges were completed as they were requested.

Greenwich, Connecticut, Us

Project lead on the implementation of L Catterton's switch to NetSuite Cloud Accounting software. Created .CSV file spreadsheets with company accounting data and accurately uploaded it into NetSuite. Customized financial reports and created saved searches tailored to management's needs and key performance indicators. Provide training and support on essential features of NetSuite to accounting staff. Tested newly created reports/saved searches for accuracy and demonstrated to management how much more powerful they were in terms of data-mining and functionality when compared to basic reporting features of prior software. Created custom dashboards and report snapshot portlets that were specific to each user's role in the accounting team.

Latham, New York, Us

Managed daily invoicing of new client setups, analyzed pricing terms, ensured accurate billing for multiple revenue streams. Created revenue aging reports to identify delinquent accounts and conducted collection procedures in efforts to lower A/R turnover. Collected past due balances ranging from $1,000 to $100,000 for more than 1000 customers via email and phone. Always met monthly management goals for lowering past-due accounts. In charge of calculating and invoicing monthly chargeable revenue from client pay-per-click ad data using Excel pivot tables and v-lookups. Generated daily online banking statements to enter ACH, credit card, wire and check payments in NetSuite Accounting Software. Fielded customer calls and emails and provided solutions to accounting questions and issues.Assisted with month-end close duties as assigned.Solved billing issues pertaining to client contract disputes

Redwood City, Ca, Us

Responsible for accounts payable, general ledger accounting, account reconciliation and providing accounting support during budgeting, reporting and the annual audit. I also supported the remarkable staff here at BUILD with all check requests and reimbursements, proper account coding and classifying of expenses and accounting customer service internally and externally.

Palo Alto, Ca, Us

- Managed accounting function using Great Plains accounting software- Responsible for recording all day to day journal entries - Directly supported the Director of Finance with A/R and A/P, preparation of trial balance and month-end close - Daily scope included processing receivables, preparing weekly check runs, electronic deposits, and managing client accounts- Helped to minimize bad debts and reduce A/R turnover- Prepared monthly statements and handled customer billing issues

- In charge of daily bookkeeping activities - Processed daily deposits- Resolved account reconciliation- Managed monetary transactions - Vendor/Client Relationship Building

Burlington, Ma, Us

- Tested Speech Recognition applications- Coordinated data extraction from Microsoft Word to Microsoft Excel- Worked closely with development team to reach and meet deadlines

- Assisted in all daily business activities of this HV/AC sales and service company- Implemented new marketing and advertising techniques- Optimized Google search listing and increased advertising reach - Managed accounting function using QuickBooks Pro- Expanded customer base and sales through direct sales and marketing efforts - Implemented improved customer data analysis to help increase sales

New York, Ny, Us

- Maintained database and directory for provider operations- Provided phone and email support to providers- Responsible for on-boarding new accounts and credentialing

- Assisted with accounts receivable and accounts payable- Responsible for organizing orders and scheduling deliveries- Managed Customer service and Sales

Bachelor Of Business Administration - Bba

Bachelor Of Science (B.S.), Business Administration

Education record