Charlene Fletcher, Cpp Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Alpharetta, Georgia

Daily processing of Payroll tax files and importing the file into MasterTax.Reconciliation of the Tax bank account with MasterTax (daily) as well as three other bank accounts with Quickbooks Online (twice a week).Research tax notices, work with agencies to ensure that clients are in compliance by making necessary corrections. Work with clients to ensure tax id numbers and unemployment rates are up-to-date as well as communicate any information regarding tax notices.Work closely with Implementation team in auditing New Client Implementations.Work with account managers to update client payroll accounts specifically for bank account changes, work location updates, and payroll exception reports.Assist with accurate and timely tax filings and deposits using MasterTax.Support and assist the Tax Manager with quarter and year-end processes.Execute internal control procedures to ensure successful SOX audit.

Alpharetta, Ga

(aka Choice Payroll - company rebranded to Thread in March 2017) Managed Services Team Implementation Project Manager Support clients through the Implementation process when onboarding to the iSolved Payroll platform for Thread. Client training for new and current clients to use payroll system, PTO accrual system, and any other necessary payroll needs. Continue to assist in processing payrolls, providing support both externally for clients and internally for other coworker. Deliver WOW in all we do and we connect people and technology for a better workplace. Work collaboratively with other team members to ensure timely and accurate implementation of payroll accounts. Client Success SpecialistMaintained payroll accounts for payroll clients. Handled and maintained confidential employee and payroll data.

Kennesaw, Ga

• Work with 300+ clients with a revenue portfolio of approximately $975,000.• Maintain payroll accounts for payroll clients and use various technology (telephone, email, and fax) to obtain payroll information from clients.• Key data accurately to successfully process payroll as well as maintain employee data.• Research and resolve payroll and payroll tax issues for clients.• Have a knowledge of payroll processing as well as the payroll processing system used by Paychex.• Continue learning and use knowledge of federal, state, and local tax agencies as well as payroll program and online payroll site to help clients resolve issues.• Establish and maintain a positive working relationship with both clients and coworkers.• Maintain confidentiality in all aspects of employment relations.• Facilitated training classes using various technology such as PowerPoint and WebEx.

• Used MS Word, Excel, PowerPoint, and other online attendance/grade computer systems.• Taught Mathematics to 9-12 graders, supervising up to 32 students in a classroom.• Administered standardized tests including ACT, SAT, CRCT, and End-of-Course Tests.• Communicated with parents via e-mail and telephone with grade and attendance updates/issues.• Assisted individual students with tutoring before and after school.

Worked with teachers who taught students with Emotional and Behavioral Disorders and Learning Disabilities.Copied instructional materials as needed with a specific responsibility to have morning work ready when students came into classroom.Helped with instruction of small groups or individual students.Helped with the students' transition from one class to another.Guided students in assignments left by classroom teacher (Elementary, Middle, and High School).

Assisted Vice President of Operations.Collection of accounts receivable, process bank deposits, accounts payable, organization and upkeep of all office records.Word/Data processing using Microsoft Word, Excel, and Access database maintenance.Licensing, monthly state compliance reports, Bureau of Alcohol, Tobacco, and Firearms (BATF) label applications and compliance, shipments of samples, order processing (using Peachtree software package), tracking shipments from Chile, and sending out sales brochure packets.Managed multiple incoming calls.Oversaw the maintenance and operation of various office equipment including copier, fax machine, phone system, and the computer network system.

Assisted President of company.Accounts receivables, processed bank deposits, organization and upkeep of all office records.Word processing using Microsoft Word and Excel.Receptionist duties, managing multiple incoming phone lines. Researched and provided information that lead to a purchase of updated telephone system for office.Licensing, monthly state compliance reports, BATF label applications and compliance, shipments of samples, and sending out marketing materials.Oversaw the maintenance and operation of various office equipment including copier, fax machine, phone system, and the computer network system.

Assisted Owner/President of company.Compiled biographical and financial applications for potential directors and board members of new banks.Used Microsoft Word and Excel to complete application processes.

Word Processing which included typing data results, general correspondence, and reports, and tracking data testing reports.Human resources which included tracking employee paid days off (for 15-20 employees), benefits programs, new employee packages, and drug testing coordination.Accounting/bookkeeping which included invoicing, collection of accounts receivable, preparing accounts payables for corporate office, tracking and balancing operating account checkbook, petty cash, and commissions of sales personnel.

Master Of Business Administration (Mba), Accounting

Accounting / Human Resources

Certificates for Office Accounting Specialist (June 2011), Computerized Accounting Specialist (June 2011), and Payroll Accounting.

Bachelor Of Science, Mathematics-Education