Fletcher Christian Email & Phone Number

Wayne, Pennsylvania, Us

o Information Systems Securityo Management and configuration of Palo Alto systemso Palo Alto web filtering, SSL Forward Proxy, and SSL Inbound Decryptiono Palo Alto GlobalProtect VPN and Prisma Accesso Network design, implementation, maintenance, and managemento Suggestion and recommendation regarding choice of hardware and purchasingo Multiple Data Centers with Production and DR services, nationwideo Management and configuration of Cisco ACI, Cisco Nexus, Cisco Catalyst, Cisco ASR, and Cisco ISR hardwareo BGP, OSPF, EIGRP routing protocolso Fiber, Ethernet, Optical Wave, MPLS, E-Line, MOE, L2L VPN, RAS VPNo Key role in planning, purchasing, and implementation of Palo Alto products and services

Tampa, Fl, Us

o One of two Sr Engineers on the DataComm teamo Enterprise network with over 12 locations nationwideo Multiple Data Centers with Production and DR services, nationwideo Network design, implementation, maintenance, and managemento Suggestion and recommendation regarding choice of hardware and purchasingo Information Systems Securityo Management and configuration of Palo Alto and Cisco ASA/FirePower security applianceso Key role in planning, purchasing, and implementation of Cisco ACI (Application Centric Infrastructure)o Management and configuration of Cisco ACI, Cisco Nexus, Cisco Catalyst, Cisco ASR, and Cisco ISR hardware trains.o BGP, OSPF, EIGRP routing protocolso Fiber, Ethernet, Optical Wave, MPLS, E-Line, MOE, L2L VPN, RAS VPNo 10G, 25G, and 40G services on Nexus and ACI platformso Websense, Palo Alto, and zScaler web filtering and SSL Proxyo Cisco AnyConnect and Juniper Pulse SSL VPN

Sandy, Utah, Us

Sr. Systems Engineer responsible for Network design, implementation, maintenance, and management.Contributed to over $500,000.00 (15%-40%) in savings on new hardware, software, and telecomm services over the term of employment.Management and configuration of Cisco Catalyst Switches and ASR/ISR RoutersManagement and configuration of Cisco ASAs with Stateful Failover Redundancy BGP, OSPF, ICMP, Ethernet, WAN, MANManagement and configuration of Foundry Networks ServerIron GT C-series IP Load BalancersResponsible for design and implementation of Microsoft Active Directory InfrastructureHardware and Networking support for 3 Salt Lake City, UT offices, along with a CoLo/DR site located in Denver, CO. Major contributor to the design and implementation of a highly redundant, high speed, and highly scalable network solutionContribute to management of over 50 physical servers Contribute to management of over 150 Virtual Servers in VMware Infrastructure 6 environment utilizing 5 Dell R930 hosts in 2 ESX farms with Compellent SAN backendManagement of a network consisting of technologies such as: a redundant diverse path fiber OC3 core, redundant, multi-home internet connections from separate providers using BGP, redundant fiber Metro Optical over Ethernet for Building to Building communications, multiple PRI/telephone circuits for VOIP and FAX services. Support Mitel VOIP phone System; 3300 PlatformContribute to management of over 150 Laptops for contractor use on and offsiteBack-up Administration via Symantec/Veritas Back-up ExecBuild and maintain workstations and ServersSub-netting and troubleshooting TCP/IP connectivityInventory management for all IT software and hardwareServer performance optimization using Microsoft and third-party toolsProvide all user support, both software and hardware issuesManage system Imaging with Symantec Ghost Enterprise Suite Symantec Antivirus Enterprise SuiteProvide recommendations for hardware and software purchases

o Started with an insecure Peer to Peer network and poor file sharing, streamlined into a much more secure Windows 2003 Active Directory Domain Structureo Implemented 1 root and 1 branch domain with 3 Domain Controllers and one Stand Alone IIS Servero Organized and secured file sharing and storage, centralized print serviceo Implemented Cisco Catalyst Switching, PIX 515e Firewall with DMZ and IPSEC VPN Solution, and 2 Wireless B/G Access Points using WPA-PSK for securityo Designed network & power solution for 127,000 sq. ft. warehouse with office space o Monitor, maintain, and troubleshoot connectivity across internal and remote networkso SQL Server administration and maintenanceo Manage and maintain IIS Servero Provide all user support, both software and hardware issues (approx. 20 workstations and 7 laptops)o Telecomm physical install/set up and layout for warehouse and offices

Paris, Île-De-France, Fr

o Trained Level 1 telephone tech support for Microsoft MSNo Trained Level 3 telephone tech support for Microsoft MSNo Trained Customer care for Microsoft MSN and Juniper Bankso Provided telephone tech support to MSN customers for both dial up and DSL Support, on Tier 1 and Tier 3 Support

o Implemented Windows NT 4/2000 domain networko Implemented Cisco 1700 Router and Novel Contivity Switch VPN solutiono Implemented public IIS server, and private (internal) Exchange 5 server o Back-up Administration via Symantec/Veritas Back-up Execo Implemented secure file sharing and centralized print serviceo Provide all user support for both software and hardware issues (approx. 200 workstations)

o Provided general telephone support to a midsized Enterprise network with several WAN locations across 3 states and over 10,000 userso Help Desk software use, Creating, following, managing and closing trouble tickets.o Providing proper escalations according to company procedures and policieso Maintained working relationships with Desktop Engineers, Systems Engineers, and Network Engineers assigning trouble tickets and maintaining communications until each ticket was closed