• Hired, trained, and coached over 10 staff members on customer service skills, food & beverage knowledge, kitchen management and adhering to hygiene & safety standards• Increased the profit margin of selected menu items by 10% through switching to suppliers with lower ingredient costs• Reduced variable costs by 5% through tighter controls on overtime expenditures and inventory waste• Attained high employee retention through strategic coaching, periodic performance reviews, and motivational approaches• Increased customer engagement through interactive promotions and contestsReason for leaving: Retrenched as establishment has difficulty sustaining business when circuit breaker was implemented to contain Covid-19 infections

• Handling of more than 30 FT & PT Floor and Bar staffs.• Planning of Weekly schedule.• Handling of Full-time and Part-time payroll.• Handling of all Cash flow included Petty Cash, Float and Cash Sales.• Handling of all bar stocks ordering.• Handling of Month End Inventory.• Ensure operations will be smooth daily.• Menu Planning.• Handling of all Beverage Costing.• Communicate with suppliers and marketing department for upcoming promotions.• In-charge of system item keys and uploading of items into POS system.

• Handling of more than 30 FT & PT Floor and Bar staffs.• Planning of Weekly schedule.• Handling of Full-time and Part-time payroll.• Handling of all Cash flow included Petty Cash, Float and Cash Sales.2• Handling of all bar stocks ordering.• Handling of Month End Inventory.• Ensure operations will be smooth daily.• In-charge of system item keys and uploading of items into POS system.

• Responsible on follow up on customer's orders and enquiries.• Follow up on debtors• In-charge of IT, Website & design of Monthly Catalogue• Do daily Analysis Reports on Sales Target.• Planning of daily delivery schedules

• Responsible on follow up on customer's orders and enquiries.• Follow up on debtors• In-charge of IT, Website & design of Monthly Catalogue• Do daily Analysis Reports on Sales Target.• Planning of daily delivery schedules

• Handling of more than 20 FT & PT Floor and Bar staffs.• Planning of Weekly schedule.• Handling of Full-time and Part-time payroll.• Handling of all Cash flow included Petty Cash, Float and Cash Sales.• Handling of all bar stocks ordering.• Handling of Month End Inventory.• Ensure operations will be smooth daily.• In-charge of system item keys and uploading of items into POS system.

• Handling of more than 15 FT & PT Floor and Bar staffs.• Planning of Weekly schedule.• Ensure operations will be smooth daily.• Handling of all incoming events.