Fausto Flete Email & Phone Number

Fort Hood, Texas, United States

An ISO competent Quality Professional manages and audits compliance of programs and operations with ISO 9001:2015 Quality Management Systems for the US Army Logistics Readiness Center Enhanced Army Global Logistics Enterprise (EAGLE) contract; utilized QMS methodologies to ensure customer requirements and expectations were accurately identified and met or exceeded customer expectations; promoted continuous improvement initiatives in Supply and Services, Ammunition Supply Point, Dining Facility Activities (DFAC) Equipment Maintenance, Transportation Motor Pool, the Modernization Displacement and Repair Site (MDRS) as well as other 19 maintenance repair sites. Manages a team of three Quality Assurance Evaluators that are responsible for maintaining the Master Document Control List of over 1,000 documents in accordance with ISO 9001:2015 Standard. Assisted in the development of over 200 quality documents, the revision of over 300 and the archiving of over 250.Established quality objectives, targets and performance goals; collated and analyzed performance data against defined parameters and set metrics; prepared analytics and contract performance reports and dashboards; maintained document control and quality management databases; develops yearly plans and schedules to conduct audits to identify opportunities for improvement, to assess and manage risk.

Fort Hood, Texas, United States

Provided quality assurance support for Akima for the supply and services department. Conducted internal monthly audits IAW ISO 9001:2015 that includes all aspects of logistics operations. Understands and applies ISO concepts, principles, and requirements. Performed independent analysis, determines scope and course of action required, and develops plans to resolve supply related problems. Monitored to ensure timely resolution of problems on a daily basis. Developed procedures by analyzing the Performance Work Statement (PWS), work instructions, and other policy documents to enhance functions and maximize processes. Provided subject matter expertise and advice in all supply related functions to seven sections and over 130 employees.

Fort Hood, Texas

Logistic Manager Specialist directly responsible for the production control for UME team in support of 2-7 Calvary at Fort Hood Texas. Assures flow of inbound/outbound material is managed according to Partners in Customer Satisfaction Process, United States Army Regulations and Fort Hood Standards. Supervises, and is responsible for the training and performance of four personnel. Provides invaluable support to 2-7 CAV, currently process an average of over 400 parts class IX every week in support the unit’s maintenance operations. Scheduled and processed the turn in of over 9000 pieces of equipment with value of over 4 million dollars with zero incidents.

Killeen/Temple, Texas Area

Round Rock, Texas

Computer Science specialist for the ProSupport Plus department at Dell EMC Incorporated, responsible for providing customer service for hardware and software related issues for Information Technology business and home computer systems.• Provided technical support to over 100 clients as well as assistance to coworkers with similar computer systems related issues, with a customer satisfaction rating, ranging 89 to 100 percent at all times.• Served as part of the team that piloted a new client support assistance tool that helped improve department efficiency by 15%.

Fort Hood, Texas 76544

Petroleum Operations Sergeant for the 13th Expeditionary Sustainment Command, a deployable sustainment headquarters capable of conducting theater-level logistics across the full spectrum of operations within assigned Geographical Combat Command area of responsibility. Renders technical guidance for bulk petroleum supply, distribution and quality surveillance operations to sustain 60% of the U.S. Army's fighting fleet assigned to the Third Armored Corps. Assists in the development and implementation of logistics policies and sustainment efforts regarding bulk petroleum operations in support of four divisions and 14 separate commands. Coordinated and arranged necessary resources to complete a war fighter exercises with the successful training of four divisions and over 1,000 personnel.

Camp Humphreys South Korea

Served as the Platoon Sergeant for the Fuel Distribution Platoon 339th Quartermaster Company; responsible for discipline, accountability, training, and development of 44 Soldiers and 21 NCOs; oversaw Bulk Storage, Area Support, Distribution, and Assault Hoseline fuel operations; supervised personnel readiness, maintenance, and utilization of over 25 pieces of rolling stock and equipment valued in excess of 8.5 million dollars. Developed an in depth company fuel Standard Operating Procedures; resulted in a successful fuel program for 220 personnel. Ensured zero reportable fuel spills occurred in the distribution of over 5,000 gallons of fuel during two company headquarter moves. Led 3 convoys for the transportation of 21 pieces of MTOE equipment from peninsula wide units; enhanced the unit’s readiness .Resourced equipment and training from surrounding units; ensured 58 personnel were certified fuel handlers. Cross – trained 6 engineers in the department on fueling and fuel system supply point operations.

Fort Hood, Tx 76544

Served as a Brigade Safety NCO of an Aviation Training Support Brigade; supported Reserve Component Aviation units across all 50 states. Responsible for advising, assisting, and representing the Brigade Commander in all aviation and ground safety matters affecting the unit; identify potential hazards to the brigade through trend analysis and accident investigation findings.Coordinated directly with higher headquarters and outside agencies for all resources and facilities fundamental to training. Provided guidance and support to aviation units pertaining to Forward Arming and Refueling Point operations.Responsible for 350 thousand dollars’ worth of organizational equipment. Managed, maintained and coordinated the retrograde of a fleet of 7 Government vehicles, amounting to an excess of 150 thousand dollars. Ensured the completion of 174 individual tasks for over 160 deploying service members. Identified potential hazards to the brigade through trend analysis and accident investigation findings. Developed controls during mission planning that utilize safety as a combat multiplier to meet the Commander’s intent. Served as the Subject Matter Expert on Tactical Convoy Operations and Fuel Supply Operations during a rotational exercise, contributing to the successful training of over 4,000 personnel. Assessed and oversaw the safety of 9 different Department level activities for 900 personnel; exercised risk management and senior leadership in each activity with zero incidents. Ensured the safety of all unit personnel during multiple unit training exercises resulting in the safe deployment of over 300 personnel.