- Pre-calculate quotations and ensure accurate administrative processing before sending proposals to customers.- Work on tender requests, identifying the most suitable and cost-effective transport options for clients by leveraging innovative thinking and logistics expertise.- Collaborate closely with various departments, including operations and finance, to ensure seamless coordination and delivery of services.- Support commercial managers by providing logistical insights and contributing to the preparation of strategic business proposals.

- Develop and maintain relationships with key clients to understand their shipping needs and requirements. - Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely solutions.- Collaborate with internal teams such as operations, logistics, and finance to ensure smooth execution of shipping services and adherence to client specifications.- Negotiate contracts and pricing agreements with clients, ensuring profitability and mutual satisfaction.- Monitor shipments and track delivery schedules to proactively address any potential delays or issues.- Prepare and deliver regular reports and presentations to clients, providing insights into performance metrics, cost savings, and operational efficiencies.- Conduct regular meetings and reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.- Stay updated on industry regulations, compliance requirements, and best practices to ensure adherence to legal and safety standards.- Provide leadership and guidance to support staff, fostering a collaborative and customer-centric work environment.

Responsibilities:- Oversaw and coordinated the activities of cabin crew members to ensure exceptional customer service delivery and adherence to safety protocols. - Managed onboard service operations, including meal and beverage service, passenger comfort, and resolving customer inquiries or issues with professionalism and efficiency.- Implemented and enforced airline policies and procedures to maintain compliance with regulatory requirements and company standards, contributing to a safe and secure travel environment.- Collaborated with cross-functional teams, including ground staff and flight operations, to streamline processes and improve overall operational efficiency.