Hard-working and experienced networking professional with a certification in Cisco Networks looking for a Network Analyst position.2 years of experience in dealing with networking projects, quality assurance of network devices and efficiently updating equipment (i.e Fortinet and Cradlepoint)
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Network EngineerFtt NetworksCanada -
Network ProfessionalRogers Communications Oct 2022 - PresentLead and supervise a 24/7 NOC environment, overseeing a team of network analysts, and ensuring smooth operations and adherence to SLAs.Serve as the 1st level escalation point for complex network issues, providing expert troubleshooting and solutions.Mentor and train network analysts, resulting in improved knowledge transfer and reduced response times for resolution.Collaborate with cross-functional teams to participate in the CAB process for changes, ensuring seamless integration and minimizing network downtime.Coordinate firmware upgrades of networking equipment with customer and project managers to resolve bugs and vulnerabilities, leading to enhanced network security. -
Network AnalystRogers Communications Feb 2021 - Oct 2022Responded to incoming calls, SNMP alarms and e-mails related to client network issues, demonstrating excellent customer service skills and issue resolution. Installed, configured, tested, and maintained managed network devices, contributing to increased network stability and performance.Conducted network triage and troubleshooting, diagnosing and resolving complex issues for diverse clients and networks. Collaborated with vendors and carriers to analyze and resolve problems, ensuring effective solutions and minimizing downtime. -
Technical Shipping ClerkRadiant Communications Oct 2018 - Mar 2020Toronto, Canada AreaHandled orders dispatched to diverse clientsInteracted with various departments via email, phone, and face-to-face interactions to address a range of inquiriesManaged monthly warehouse inventory status, arranging items systematically within an Excel spreadsheetConducted Quality Assurance testing to evaluate equipment and ensure optimal functionalityDelegated tasks to colleagues for efficient execution
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Machine OperatorS&D Machine & Tools Feb 2018 - Jun 2018Etobicoke, Canada
Fil Lawrence Luzadas Education Details
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Computer Programming Analyst
Frequently Asked Questions about Fil Lawrence Luzadas
What company does Fil Lawrence Luzadas work for?
Fil Lawrence Luzadas works for Ftt Networks
What is Fil Lawrence Luzadas's role at the current company?
Fil Lawrence Luzadas's current role is Network Engineer.
What schools did Fil Lawrence Luzadas attend?
Fil Lawrence Luzadas attended George Brown College.
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