Matthew Flint Email & Phone Number

New York, New York, United States

• Supported Remote Staff: Maintained an infrastructure of workstations for a staff of about 400 remote employees, including Microsoft Administration, Avid Nexis connection, VPN, and any other technical needs
• Implemented Security Protocols: After an acquisition, updated systems and protocol to be in compliance with a higher level of security.
• Managed Company Infrastructure: Using Cisco Meraki platform setup, manage, and troubleshoot company network, VPN, and endpoints.

New York, New York, United States

• Oversee the overall technology environment company-wide
• Support users on Mac, Windows, iOS, Android and Linux platforms
• Administer software and users in all company platforms (Including Google Workspace, Microsoft 365, Slack, 1Password, Adobe, Zoom)
• Deploy, support, and train staff on security and encryption systems (Including PGP, OTR, Disk Encryption, VPN)
• Work with vendors, data centers, and service providers for a number of services including security, access control, operations, and purchases
• Design and maintain teleconference meeting spaces

New York, New York, United States

• Troubleshoot and repair all Mac and iOS hardware and software
• Educate customers and translate technical information into simple terms
• Provide high level customer support
• Manage team workflow and appointment scheduling
• Train new technicians and provide feedback to help the team grow
• Respond to feedback and results to implement relevant changes

Cupertino, California, United States

• Write and edit AppleCare service guides for internal use worldwide
• Work with artists to organize photo shoots and compose illustrations
• Work with media, training and diagnostic teams to create fluidity in content