Full-Time Key Holder
CurrentFull responsibility of retail store in the absence of the Store Manager, including sales, operations and people processes.Partnership with the Retail Store Manager to help recruit top talent, and coach and develop existing team members to build a high performing team.Sales floor coach during business hours to partner with sales team to sharpen their skills and learn to deal with challenging situations.Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.Work with Store Manager to execute on the local store marketing initiatives to solicit new business.Manage back end processes and execution of customer facing initiatives to ensure store is in T-Mobile and internal company audit compliance at all times.Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.Coaching and inspiring team to attain monthly sales goal.Responsibility over daily and monthly inventory and cash management, as well as managing other key operational metrics.