Product Owner
Argentina
• Led 6 product development teams in the healthcare industry, managing B2C and B2B projects with cross-functional teams of up to 8 members. Collaborated with stakeholders to align projects with strategic vision and business goals.• Created roadmaps and managed backlogs for each development team, tailored to account needs. Developed functional documentation, coordinated meetings, and implemented customized Agile frameworks with strategic estimations and project-specific work charts, enabling data-driven decision-making.• Migrated a desktop application to a B2B cloud solution, enhancing transparency between pharmacies and health insurers with data visualization. Reduced internal process times by 30% through optimized data loading and redesigned process flows based on user feedback.• Improved product performance by coordinating SLA training workshops, conducting postmortem analyses, and managing risk identification and mitigation, achieving a 40% reduction in technical debt.• Crafted and implemented a dual-track roadmap and customized burn chart to coordinate milestones and track key user test feedback in a time-bound project.• Led the B2C web app project from inception to launch, addressing market demand for on-demand coverage and efficient worker insurance sales. Coordinated functional requirements, feasibility assessments, cross-departmental collaboration, and stakeholder alignment.• Redesigned a B2C online sales platform for healthcare services, improving user experience, increasing leads, and reducing fraud. Relaunched the Back-Office with new design and technology for scalability and digitized processes.
