Florence C.

Florence C. Email and Phone Number

Revenue Manager
Florence C.'s Location
Greater Paris Metropolitan Region, France
About Florence C.

Recent years have been most challenging in terms of market economy and guests behavioural changes. Competition to gain market share is fiercer every day.My primary goal is to continually initiate ongoing changes in terms of rate positioning and value add packages to drive revenue & RevPar while preserving guests expectations in terms of value for money.Combining analytical tools such as Ideas RMS, Travelclick Hotellingence & Rateview along with a thorough experience of réservations, have enabled me to finetune the anticipation of changes in the market and the competition.Entrusted by my successive GMs with missions that went beyond my direct work attributions, I have also taken part in strategic orientations in Sales.Strong capacity to see the Big Picture and monitor details to serve objectives, reactivity, adaptability, authority, generosity, openness, capacity to listen, help and find solutions to empower team members.

Florence C.'s Current Company Details

Revenue Manager
Florence C. Work Experience Details
  • Millennium & Copthorne Hotels
    Revenue Manager France
    Millennium & Copthorne Hotels Mar 2011 - Dec 2021
    Competition watch, Forecasting, Revenue Analysis, Budget process, CRO implementation for the French propertiesOpera ORS & PMS implementationHead of department for revenue management & reservationsWorking in synergy with FOMs & Sales managersTools:Opera ORS, Ideas RMS, Excel, EZ Yield, MKG, Travelclick, The Pec Events calendar
  • Warwick Champs-Elysees Paris
    Revenue Manager For Warwick Champs-Elysées & Warwick Westminster Opera
    Warwick Champs-Elysees Paris Mar 2006 - May 2011
    Project manager for Ideas RMS ImplementationReservations:In charge of CRO project for both properties and consequently test calls for reservations quality checks.Opera PMS ImplementationE-marketing:Online hotel content on third party websitesResponsible for Brand online rates positionning to drive room nightsTraining:Luxury Attitude
  • Warwick Westminster Opera
    Revenue Manager
    Warwick Westminster Opera Mar 2000 - Feb 2006
    Région De Paris, France
    Forecasting wit self made Excel pick up templateRevenue AnalysisBudgeting
  • Warwick Westminster Opera
    Reservations Manager
    Warwick Westminster Opera Sep 1996 - Feb 2000
    Région De Paris, France
  • Hotel California Paris
    Executive Assistant To The Gm
    Hotel California Paris Mar 1995 - Aug 1995
    Région De Paris, France
  • Hotel California Paris
    Sales Assistant
    Hotel California Paris Apr 1994 - Feb 1995
    Tour Operating
  • Hotel California
    Assistant Front Office Manager
    Hotel California Aug 1991 - Mar 1994
  • Hotel Claret Paris
    Front Desk
    Hotel Claret Paris Sep 1988 - Mar 1991
    Région De Paris, France
    Front office assistant & Reservation agent

Florence C. Education Details

Frequently Asked Questions about Florence C.

What is Florence C.'s role at the current company?

Florence C.'s current role is Revenue Manager.

What schools did Florence C. attend?

Florence C. attended Centre De Formation Exatice, Imhi/institut De Management Hotelier International De L'essec, Maxim's Paris, Mount Holyoke College, Université Paris Sorbonne (Paris Iv), Lycée Chaptal, Lycée Descartes, Baccalauréat, Golden Valley High School.

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