Flora Congcong Lu Email & Phone Number

Oak Brook, Illinois, Us

Expanded scope to run both Amazon Key program and Walmart InHome program for myQ | Chamberlain, and own P&L.myQ smart home technology helps homeowners monitor and control their garage door from anywhere. MyQ is #11 on Apple Store’s top Life Style Apps chart, immediately after Google Home. MyQ has over 11 million users and is still growing fast.Amazon Key In-Garage Delivery works with myQ technology and protects customer's packages against theft, damage and bad weather. Amazon Key program has made over 60 million In-Garage Deliveries globally and counting. Walmart InHome saves you time & money by bringing a wide selection of fresh groceries straight to your garage, even packed in your garage fridge. InHome is now available to 45 million households across more than 50 markets in the US.

Oak Brook, Illinois, Us

I ran myQ | Amazon Key In-Garage Delivery program for Chamberlain Group.

St. Paul, Mn, Us

Primary responsibilities: Provide strategic direction through the planning process and growing portfolio sales (comprised of enterprise SaaS, hardware / IoT-generated data and insights, chemical and services) through identifying and prioritizing target markets and positioning, launching new products, and sales enablement efforts. Own vertical’s P&L.• Lead customer journey mapping, hardware development, app feature prioritization of new industrial IoT program (sensors, industrial PC & controls, and mobile app) by partnering with designer, software & mechanical engineers, R&D, regulatory, supply chain • Turn around stalled $15M innovation project by revamping value proposition that talks to true customer needs, and is aligned with sales incentives to regain buy-in; Received Ecolab Marketing Excellence Award • Coach & manage two experienced Marketing Managers and the team oversees >$200M business portfolio• Implemented post-merger integration project by leading business model design for acquired company and conducting sales training

St. Paul, Mn, Us

Primary responsibilities: Own Healthcare vertical’s P&L and managed product offerings including predictive analytics solution to reduce pathogen risks. Support hospitals’ compliance efforts to address rising and complex public safety regulations. Turned around the stagnant business to 6% growth rate from negative.• Acquired 900+ new leads through customer webinars responding to new public safety regulations and providing customers with compliance solutions, resulting $3M added revenue • Led innovation that uses predictive analytics / machine learning to predict outbreak of diseases and healthcare associated infections• Revived sales morale and confidence in Healthcare market by delivering training program for market understanding, creating value communication tools, and generating quick wins

St. Paul, Mn, Us

Primary responsibilities: managed and grew programs that helped Data Center operators such as Microsoft, Amazon and Hotel groups such as Marriott protect physical asset, reduce water and energy usage, and reach corporate sustainability goals.• Made business case to senior management and established High Tech as high-growth, high-potential market for the company to bet on, and obtained resources to grow the segment from $4M to $8M• Expanded into franchise groups in the Hospitality market, ensured consistent customer experience across the enterprise by cross-divisional collaborations, and achieved 15% growth in this mature, fragmented market

Ann Arbor, Mi, Us

Field Projects: • McKinsey Consulting Boot Camp (Jan-Feb ‘15) • KEARNEY Management Consulting, Packaging SKU Optimization (Oct ‘14 - Jan ‘15) • DUPONT, Strategy Consultant, New Market Entry (Mar-May ‘14)

Atlanta, Ga, Us

• Analyzed and synthesized insights from extensive market research, and launched 10+ tea beverages in 6 APAC countries in 5 years, bringing in $120M+ sales• Developed plant-based drink partnering with Yum! Brands (after it broke ties to Pepsi) and launched it in its 360+ restaurants in China scoring $15M profit• Launched new plant-based drink in Thailand and Indonesia by coordinating brand, supply chain, suppliers, and operations across 4 countries, growing Thailand's non-carbonated drink volume by 13%

Master Of Business Administration (Mba)

Master Of Science | Bachelor Of Engineering, Food Science And Technology