Flora Khatami Email & Phone Number

• Graduated from Social Service Worker (Immigrants and Refugees) Diploma Program with 4.0 GPA -coursework focused on Mental Health & Addiction, Community Practice, and Migration and Trauma • Excellent customer service abilities to address inquiries, and conduct intakes and registration; a resourceful problem solver• A passionate and reliable team player with strong problem-solving presentation, and multitasking skills• Ability to take leadership roles and coordinate different departments to meet the overall objectives• Able to effectively use listening skills and empathy, providing and receiving feedback appropriately• Culturally sensitive and communicates well with people from different backgrounds• Ability to work collaboratively with others, listen intensively to understand and provide proper support/assistance• Computer skills in MS Office Applications (Word, Excel, PowerPoint, Outlook), email and internet research• G2 driver’s license and access to a reliable vehicle; Current Vulnerable Police Records Check• Effective communication and interpersonal skills• Fluent in English and Farsi (both oral and written)• Valid Certification in First Aid and CPR/AED (Level C) • Flexible hours

Listed skills include Initiative, Collaborative, Team Player, Adaptable, and 1 others.