Flora Sida Email & Phone Number

Helped develop new skills to align with new vision and new goals that directly aligned with expectations of the new leadership.Worked through a Decker process for Cashiers during restaurant closures.Maintained all Universal Desktops programs, kitchen printers, terminals, and menus.Initiated and created On Demand during my tenure at the Mirage.Worked with Team to build trust and or relationships to gain the respect of the team.Manage a staff of over 100 employees and oversaw over 70 different outlets.Oversaw new restaurants and bar openings.Assisted IT with software upgrades.

Came in as a supervisor worked with all cashiers to build a strong team that collaborated team work.Responsible for maintaining OSHA, Fire and Life Safety Regulations, scheduling, coaching, guest service, and employee recognition & engagement.Assist Supervisors with shift bidding and scheduling for Cashiers.Worked with Team to Build Trust and or relationships to gain the respect of the team.Assisted with Hiring New Team members and help create Training schedules.Communicates expectations to Engineering Department with a focus on preventative maintenance.Participate in the research, development, evaluation and implementation of new products, services, technology, and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality/gaming environment.Working with Shop Steward to resolve any situations that may arise before it gets to a Step one level to ensure a happy, respectable, and friendly environment for all.Worked through CDC guidelines during COVID-19 Pandemic 2020, maintaining social distancing and mask mandate as well as keeping employees and guest safe.Serve as a liaison with Human Resources creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction, comply with company policies, legal requirements and Collective Bargaining agreements.