Flora Sinclair Email & Phone Number

Remote

Coordinate and deliver efficient and effective administration planning and support Maintaining rosters and inputting employee hoursManaging mobilisation processemployee paperwork accuracybooking travel & accommodationsetting up inductions Maintain reports, filing systems and personnel files as directed Maintain correspondence notes, filing systems and process invoices and procure employees in compliance with company requirements Experience in a site-based administration position in the resources sector.Roster management.Data entry and preparation of reports.Raise purchase requisitions.Coordinate supplies - delivery to and from sites.Sound knowledge of the MS Office.Exceptional oral and written communication skills. Experience with AMT, JDE, SAP and ProntEnergetic fast learner.

Eliwana

Midland

Perth, Australia

* Contributing to the maximization of hotel revenue by ensuring all staff understand and implement selling strategies appropriately to guests and patrons* Implementing and monitoring up-selling and cross selling strategies.* Supporting the Hotels Revenue Team with the accurate input of packages and reviewing websites* Monitoring and implementing strategies to minimize rebates and refunds through accurate reservations for hotels and restaurants.* Maintain current product knowledge of events and facilities of hotels and the broader complex. * Attending all business executive meetings and relaying any new information accurately and efficiently to colleagues and staff* Interviewing prospective staff members* Ensuring staff members are coached to Crown Standards and, if needed, performance managed* Co-ordinating staff rosters and shifts

Perth, Australia

* Managing the day to day operation of a 24x7 call centre* Monitoring and evaluating team customer service levels to ensure professional, prompt 5-star customer service is delivered.* Assisting in coaching, training and development of all employees within the department to ensure competence and performance objectives are met* Identifying and developing future talent* Participating in and driving recruitment of staff* Driving and managing change* Fostering creativity and innovation* Executing organizational strategy* Managing, coordinating and assisting 60+ sales and service consultants

Perth, Australia

* Handling all internal and external customer enquiries in a timely and efficient manner* Cross selling and up-selling to different restaurants and hotels with the property group* Identifying and anticipating customer needs and facilitating their requirements* Keeping up to date on all products and services* Processing restaurant emails and faxes* Dealing with difficult customers to resolve complex issues

Bachelor Of Commerce (Bcom), Tourism And Entrepreneurship

Activities and Societies: Partipicated for the Australian University Games

Education record