Flora Cousso Email & Phone Number

Porto, Pt

Porto, Portugal

Porto, Portugal

• Leads the HR Business Partners and the Administrative Team (total of 9 reports);• Defines and implements HR Business Strategy and Workforce Planning (total of ~800 employees);• Defines and implements all HR Development processes and policies: Talent Acquisition, Onboarding, Learning and Development, Talent Reviews, Succession Planning, International Mobility, etc;• Defines and manages all Compensation & Benefits policies • Leads People Engagement and Satisfaction Initiatives;• Represents Sogrape externally and develops strong relationships with different stakeholders • Manages HR VendorsMajor achievements:- Defined an HR Strategy with a 6-year roadmap to update and define all HR processes and politics. So far, it has been implemented: All Sogrape Job functions Mapping according to Korn Ferry Methodology; New Organizational Structure and Job Grading System; New Business Titles Policy; New Remuneration Policy; New Competencies Model and Performance Appraisal Process; New Individual Development Plan; New Incentives Program. - Defined Sogrape Employer Value Proposition and Employer Branding; Partnered with strategic Universities and put Sogrape on the Universum Ranking (most attractive employers).- Defined and implemented a Flexible Benefits Program, with > 95% participation, and satisfaction on the program.- Defined and implemented a Coaching program for Senior Leadership;- Defined a program to activate the new Sogrape Culture, with different approaches according to the different organizational levels.

Vila Nova De Gaia

Houston, Texas Area

• Support Ted Bauer Leadership Certificate Program (TBLCP) Manager and Instructors including recruit and select program participants, assess qualifications, schedule interviews, and present lectures• Coordinate mentoring program which includes training and coaching mentors, assessing program efficiencies and measuring mentor successes

New York City

• Supported Ted Bauer Leadership Certificate Program (TBLCP) Manager and Instructors including recruit and select program participants and present leadership lectures• Coordinated the Ted Bauer Leadership mentoring program

New York City

Pro-bono Translator of micro-finance documents from English to Portuguese targeted for African markets.

RESPONSIBILITIES• Reported to the Head of HR. Primary HR contact to the Production and Quality Departments, for a total of 14 managers and 116 engineers, providing expert guidance and coaching in all human resources areas, including HR strategic planning, talent acquisition and retention, performance management, career development, succession planning, compensation and benefits, and change management.ACHIEVEMENTS• 95% management satisfaction in coaching activities;• 60% engineer headcount increase ( a new R&D group established) in 2007 and 2008;• 5% engineers turnover decreased due to a retention program implementation;• 100% Balanced Scorecard (BS) KPI Training Plan Fulfilment (employees with more than 40 hours of Training);• 100% BS KPI Performance Appraisal and Individual Development Plan defined for all employees;• Managers and employees trained in the HR IT Tools, Process and Programs (130 employees in total) and• Mandatory Training Matrix updated annually per Function and Job Descriptions (according to Qimonda’s Standard Job Profiles).

(Simultaneously held various positions including HR Business Partner and Recruitment & Selection Manager)RESPONSIBILITIES• Reported to the Head of HR. Coordinated the Technical Ladder Program (for engineering career paths): Participated in the Qimonda worldwide community to identify, on an annual basis, the critical fields of knowledge for the business; Implemented the program in Portugal and reported the results to Headquarters; Promoted the participation of the Technical Ladder’s in internal and external sharing knowledge activities;• Managed the overseas Mentoring Program: communicate the program, established the mentoring pairs, trained and rewarded mentors, monitored and measured the program.ACHIEVEMENTS• Certified 10 mentors according to the Mentoring Training Program;• Coordinated 23 international mentoring pairs (mentees paired with overseas mentors);• 97% satisfaction on the Mentoring Program (feedback from mentors, mentees and managers);• Coordinated more than 20 Technical Ladder applications per year (matching it with Qimonda’s Fields of Knowledge) and• 95% Technical Ladder satisfaction in the participation of internal and external sharing knowledge actions.

RESPONSIBILITIES• Reported to the Head of HR. Aligned the R&S policies and practices among all HR Business Partners (5 HR BP in total);• Managed all R&S KPI’s according to Balanced Scorecard: Time to Recruit; Time to Fill; ROI per Recruitment Media;• Negotiated, selected and managed all contracts of our R&S service providers;• Defined and implemented R&S Marketing Plan and represented Qimonda at career events (job fairs, University presentations, on-site events at Qimonda, etc.);• Coordinated Qimonda’s Academy Partnership Program and New Hire Orientation Program.ACHIEVEMENTS• R&S Process Description updated annually;• Coordinated the company complexity growth: recruited more than 200 R&D and very specialized engineers (2007);• Implemented and monitored the New Hire Orientation Plan (6 months integration Plan);• Defined and implemented a Competency-based Interview Model in line with the new Qimonda Values;• Organized Qimonda on-site visits with more than 7 educational institutions (equal to 200 students/year);• Liaison between Qimonda and key Engineering Universities in Portugal, resulting in the creation of 2 academic subjects in the Electronic Engineer Masters Degree Curricula: large visibility achieved in TV and press media as an innovative initiative.

RESPONSABILITIES• Reported to the HR Europe Regional Manager. Supported the coordination of all HR Programs and Processes at InfineonTechnologies’ European sites, namely: UK, France, Italy, Norway, Sweden, Israel and Austria.• Liaison between HR EU Region Manager, HR Site Managers and HR Munich headquarters.ACHIEVEMENTS• Organized 2 HR Europe Region Workshops (Oporto, Portugal and Saint- Denis, France);• Set up HR Europe Q-Share (an IT solution to share documents, ideas, etc);• Supported the alignment of the International Assignments Policy and the Recruitment & Selection Process among sites.

•Reported to the Head of HR. Collaborated with hiring managers according to staffing needs: responsible for sourcing, screening, interviewing and selecting candidates;• Managed university recruitment programs, including job fairs and speaking engagements;• Participated in creating the new Performance Appraisal System and Employee Barometer Survey.

Master Of Business Administration (M.B.A.), 3.9

Activities and Societies: MBA Bauer Society; MBA Women International

Pos- Graduation, Management - Marketing Concentration

Master'S Degree, Social & Organizational Psychology

Activities and Societies: Member of Circuito Interno Televisão (CITV) - TV internal circuit Member of Photography Group Member of Students.