Flora Yama Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Assisting in providing employee verification letters through -HRIS Agresso app• Assigning helpdesk ticketing system• Creating employee ID cards and tent cards for board meetings• Greeting and directing appointments, vendors & office visitors• Maintaining conference & meeting rooms calendar• Ordering & distributed office supplies• Creating and managing spreadsheets to generate reports and lists• Managing incoming and outgoing correspondence made photocopies and dispersed mail & courier to correct recipients within the office.

Calgary, Alberta, Canada

• Amended the yearly legal documents pertaining to MOA between the Union and the company• Accountable for updated production and backlog reports on scheduled orders and process management on Excel• Managed adequate roll stock orders with production scheduler through provisional daily inventory cycle count• Responsible for receiving inbound shipping and product allocation, maintaining inventory log levels• Documented waste production tickets on a daily basis through updating data in WMS system• Coordinated with the management in assisting employees through printing and forwarding confidential letters and documents at the employee’s lockers and mailboxes• Screened, coordinated, communicated on People Source; assisted employees with interviews at the front level • Assigned with the responsibility of employee training development and Payroll management on sick and benefits

Calgary,Alberta, Canada

• In-store shopping - selecting quality products.• Ensuring customer orders are accurate and ready for pick-up.• Answering any customer inquiries.• Handling POS transactions (debit/credit/cash/gift card).• Providing exceptional customer service.

Calgary, Alberta, Canada

• Arranged/Ordered stock of office supply/equipment/material for employee return & maintained inventory log• Monitored & recorded inventory (working status/condition) of Fire extinguishers, First aid & AED items to ensure safety procedures are in place• Managed pantry inventory to ensure all kitchen supply/pantry items are stocked & readily available• Handled incoming, outgoing calls, greeted & welcomed guests to provide exceptional customer service• Performed day-to-day administrative & clerical tasks to support top management• Received, sorted and distributed incoming & outgoing mail (FIFO)• Escorted all visitors, outsources contractors/vendors /maintenance personal to their designated work location to ensure unsecured areas are not compromised

Calgary, Alberta, Canada

• Assisted in setting up systems (file)-both electronic & paper based for students & staff• Scheduled automated attendance calls & notifying parents on their students’ absence• Handled school admin process such as student services, locker assignments & activity forms

Mumbai, Maharashtra, India

Joining Formalities• Preparing Joining Kit, Opening salary accounts, Allotment of employee code.• Issuing Appointment letter, ID Cards, SIM Card, Datacards, Uniform, Desktop & Laptop arrangements.• Dispatch of various letters, ID cards, Bank kits, voucher books to sites.• Coordinating with IT team for generation of Email ID & password for newly joined employees.• Issuing Visiting cards, Mobile phone & Dongles.Asset Management• Procurement of Biometric machines, Laptops, Desktops , Uniform & Cell Phones, Stationary etc.• Office & Warehouse Facility ManagementRecord Keeping / documentation• Maintaining new joiner’s data base.• Maintaining and updating personal files of all the employees.• Maintaining exit formality documents.Resignation Formalities • Processing clearance form. • Responsible for completion of Exit formalities such as Handover of company property.• Handling Clearance form, Exit Interview form.• Preparing and issuing Experience and Relieving letters, making entries of separation.• Preparing left MIS.• Deactivating ex-employees email ID.

Mumbai, Maharashtra, India

General Administration• Handling outsourced Security & housekeeping of Head office & sites.• Meeting with vendors, agents etc• Preparing & renewal of Security & housekeeping agreements, WO etc• Handling petty cash, Making payments towards utility bills- electricity, telephone bills, newspaper, Tata Docomo bills, Vodafone, Plumber, Carpenter etc,• Maintaining daily MIS & giving monthly reports to management• Maintenance of BIO-Metric Machine at HO & Pan India (3000 employees)• Maintaining and renewal of AMC of (A/c, Xerox machine, Fax Machine, EPABX, Vending machines etc)• Handling Stationery arrangements.• Handles Pantry Inventory & Personnel Management.• Arranging uniforms to site employees & maintaining record of the same (site wise)• Detailed-oriented and possess ability to handle multi-task effectively.• Ability to solve problems and works well under pressure.• Complete knowledge of supplies, equipment and services ordering and inventory control.• Also Assists for Parking slots for New Joinee Vehicles• Allocates Seating Arrangements for Company Employees.

Mumbai, Maharashtra, India

Joining Formalities• Preparing Joining Kit, Opening salary accounts, Allotment of employee code.• Ensuring that the joining form, PF form are filled from the newly joined employees• Collecting certificates as per Annexure “A”.• Issuing Swipe Cards, Appointment letter, ID Cards, SIM CARD, Desktop arrangements.• Dispatch of various letters, ID cards, Bank kits to sites.• Coordinating with IT team for generation of Email ID & password for newly joined employees.• Issuing Visiting cards, Mobile phone & Dongles.Attendance, Salary & Leave Management• Handling Attendance of sites & Head office (300 employees).• Input in salary regarding (additional HRA, Deduction, Conveyance, Food allowance etc)• Handling the ERP Software and transactions related to the same.• Adding new joined employee’s data in ERP/Master data.• Collating attendance from all the locations for salary pay out on or before 31st of every month.• Maintaining a leave record of all the employees of Head office and sites & OD records,• Maintaining attendance of voucher employees & salary preparation of the same.• Sending payment slips to respective site employees at HO.• Resolving employee queries about attendance & salary.• Maintaining leave records in excel sheet & salary registers on monthly basis.Employee Confirmation & Performance Appraisal• Coordinating with HOD’s for collecting Performance Review forms on Probation completion/Confirmation.• Collecting feedback, Taking approvals & Issuing letters.• Ensuring a smooth annual appraisal process.Transfer• Issuing transfer letter to respective employees after proper approval from HEAD(O&M)• Coordinating with BCP Head and HR & Admin manager at site for transfer of Employees from one site to another.Record Keeping / documentation• Maintaining new joiner’s data base.• Maintaining and updating personal files of all the employees.• Maintaining leave records, exit formality documents.

Mumbai, Maharashtra, India

Resignation Formalities / Full & Final settlement• Approval of resignation from HOD and HEAD (O&M) & HR Manager• Processing clearance form. • Responsible for completion of Exit formalities such as Handover of company property.• Handling Clearance form, Exit Interview form, PF & Pension forms.• Preparing and issuing Experience and Relieving letters, making entries of separation.• Coordination with HO for Full and Final settlement and payment of the same. Preparing left MIS.General Administration• Handling outsourced Security & housekeeping of Head office & sites.• Meeting with vendors, agents etc• Preparing & renewal of Security & housekeeping agreements, WO etc• Handling petty cash , Making payments towards utility bills- electricity, telephone bills, newspaper, Tata Docomo bills, Vodafone etc,• Maintaining daily MIS & giving monthly reports to management• Maintenance of BIO-Metric Machine at HO• Maintaining and renewal of AMC of (A/c, Xerox machine, Fax Machine, EPABX etc)• Handling Travel arrangements (Railway ticket booking, Flight Tickets, Bus ticket & Hotel booking for staff & management) , Vehicle arrangement & Stationery arrangements.• Arranging uniforms to site employees & maintaining record of the same(site wise)• Detailed-oriented and possess ability to handle multi-task effectively.• Ability to solve problems and works well under pressure.• Complete knowledge of supplies, equipment and services ordering and inventory control.• Managing transportation / accommodation for PAN India.

Mumbai, Maharashtra, India

• Handling the task of Directors & senior level professionals.• Organizing appointments between Directors & clients.• Responsible for handling phone calls and assisted callers to the proper department.• Introduce executive at meeting and on telephone.• Coordinating legislative work, Responsible for typing reports & other correspondence.• Drafting Letters & Leave & License agreements.• Faxing documents to various locations. • Travel arrangement (domestic/international ticketing/hotel booking).• Maintaining general filing system & file all correspondence. Maintaining reports and records, such as administrative problems, financial reports, application & administrative orders. • Handling stationary requirement . Maintaining attendance register of all employees.• Coordinating the repair & maintaining office equipment. Managing printing as well.

Mumbai, Maharashtra, India

• Handling incoming calls, mails & computer related work.• Performed cargo bookings for international and domestic sectors for JETAIRWAYS FLIGHT. • Handled Bookings like PER,PES,VAL,VUN,HUM,AVI,DGR & GENERAL CARGO.• Handled interline bookings for other airlines. • Solving queries like how to do the bookings, procedure & giving rates for international & domestic sectors. • Handled bookings through mail for all over operating sector of jet airways (Globally), aswell as to solve the queries and handle irate Customers.

Certification

High School Diploma