As the Client Systems Lead at Watson, I managed large-scale system migrations and now lead initiatives aimed at improving operational efficiency through the integration of Applicant Tracking System (ATS) tools, Professional Service Automation (PSA) systems, and Salesforce configurations. Additionally, I support the development of business intelligence reporting. I conduct targeted training sessions and drive change management to ensure seamless adoption of new processes. My focus on data-driven decision-making and business continuity has played a key role in driving long-term growth and operational success for the firm.Key Achievements:- Led five major system migrations, enhancing data integration and cross-departmental collaboration.- Developed and launched business intelligence dashboards, delivering actionable insights for strategic decisions.- Spearheaded Salesforce implementation and continuous reconfigurations, optimizing reporting and forecasting capabilities.

Assists the WATSON Search Practice in Board and Executive recruitment and client services and supports the general office with meeting scheduling, database/IT management, and financial coordination.

- Coordinated and managed the largest sorority recruitment drive in Canada.- Part-time contractor