Florence Foo Email & Phone Number

Petaling Jaya, Selangor

• Provide recruitment and advisory services to the business including requirements gathering, sourcing candidates, conducting and coaching managers to conduct behavioural based interviews, negotiating offers.
• Process improvement and standardization initiatives for hiring, onboarding, standardizing letter of appointment within the organization and for 3rd party contractors.
• Coaching and developing the recruitment team.

• Supporting ASEAN Channel Sales Managers and liaising with IBM CSO and Business Partners to ensure orders and deliveries are prompt.
• Tracking weekly backlog reports for orders.
• General administrative role eg. ensuring invoices are sent to IBM to be processed, getting the necessary documents during an audit, etc.

• Provide recruitment and advisory services to the business, including requirements gathering, sourcing, shortlisting, screening and profiling candidates to the business.
• Liasing with headhunters and candidates.
• Facilitated a short get-to-know-you session as part of the new employees orientation

• Provide work force management (recruitment, internal transfer advisory and global mobility) services to Country BUs and Global Resource Centres in Malaysia.
• Lead/participate in career fairs and mass interviews.
• Review/update work force management processes for continuous improvement.
• Conduct onboarding activities including coordinating and presenting the HR session in the New Employees Welcome Sessions.
• Trained managers on work force management processes.

• Preparation of monthly service level reports for Australian and New Zealand based accounts.
• Liaising with Service Provider Groups in Australia and New Zealand for data validation.
• Rolling out quality initiatives for Asia Pacific which includes: - Mapping out workgroups within ITO in Asia Pacific to facilitate quality audits - Working with AP ITO Leaders and Quality Coordinators/Champions to.

• Recruitment to set up Best Shore Malaysia as positions were offshored from Australia and New Zealand to Malaysia Cyberjaya.
• Provide recruitment and advisory services to hiring managers, including requirements gathering, sourcing, shortlisting and providing feedback on candidates, scheduling and conducting behavioural interviews, negotiating.

• Oversee www.click2hr.com’s content strategy and management.
• Plan, direct and coordinate the contents of the portal.
• Prepare contents for the portal with emphasis on HR News, Recruitment Partner and Compensation & Benefits.
• Vet and review portal contents before release / upload to the web.
• Coordinate uploading of contents to the portal with the Technical Team.
• Conduct product demos and assist in other Click2HR duties such as sales and marketing and Industrial Relations Online.

• Consulted with clients and ascertained their recruitment requirements. Clients comprised mainly large local conglomerates and multinational companies from across industries. Positions filled ranged from middle.
• Sourcing, interviewing and conducting reference checks on candidates
• Coordinated meetings between clients and candidates.
• Assisted in business development, billings and collections.

• Researched listed companies’ activities and monitored their core businesses.
• Prepared trade statistics for Post-Cabinet meetings, Dialogue Sessions and for publication purposes in the KLSE’s Investors’ Digest and the Daily Diary.
• Computed financial statistics for KLSE’s publication, the Annual Companies Handbook.
• Produced listed companies profile write-ups for the KLSE’s web site.

Master Of Business Administration (Mba), International Management

Bachelor Of Science (Bsc), Economics, 2Nd Class Honours