Florence Mulenga

Florence Mulenga Email and Phone Number

Assistant Research Officer Intern @ National Assembly of Zambia
Lusaka Province, Zambia
Florence Mulenga's Location
Lusaka Province, Zambia, Zambia
About Florence Mulenga

Experienced professional offering proven history of success in retail store management. Well-versed in all areas of operations, including sales, promotional planning, financial administration and inventory management. Dedicated to product diversification, customer acquisition and revenue development. Solid history with clothing and cosmetics products

Florence Mulenga's Current Company Details
National Assembly of Zambia

National Assembly Of Zambia

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Assistant Research Officer Intern
Lusaka Province, Zambia
Florence Mulenga Work Experience Details
  • National Assembly Of Zambia
    Assistant Research Officer Intern
    National Assembly Of Zambia
    Lusaka Province, Zambia
  • African Sales Company (Asco)
    Beauty Advisor
    African Sales Company (Asco) Apr 2023 - Present
    Zambia
    Fenty beauty advisor,clarins beauty advisor and Fragrance Advisor key responsibilities:*Assisting 50-100 customers daily with skincare products and make up products*Providing consultation services to customers depending on skin type and skin concerns *Assist customers with make up choices such as foundation and powder shade matching *customer service and sales specialist *Assist customers with fragrance choices according to customers needs *Give detailed consultation to fragrance customers such as fragrance ingredients,longevity and projection of afragrances*Plan brand events to drive sales *Build a customer database for returning customers * Stock inventory control and stocktake
  • African Sales Company (Asco)
    Beauty Advisor
    African Sales Company (Asco) Apr 2023 - Present
    Zambia
  • African Sales Company (Asco)
    Beauty Advisor
    African Sales Company (Asco) Apr 2023 - Present
    Lusaka Province, Zambia
  • Smart Labels Fashion House
    Store Manager
    Smart Labels Fashion House Aug 2022 - Feb 2023
    Lusaka Province, Zambia
    Key responsibilities:• Managing store organization, maintenance and purchasing functions.• Liaising with sales, marketing and management teams to develop solutions and accomplish shared objectives.• Developing and arranging promotional material and in-store displays• Reconciling daily sales transactions to balance and log day-to-day revenue.• Managing inventory control, cash control and store opening and closing procedures.
  • Tfg (The Foschini Group)
    Senior Sales Associate & Assist Cosmetics Manager
    Tfg (The Foschini Group) May 2015 - Dec 2021
    Kitwe, Copperbelt, Zambia
    Achievements:• Acted as the Beauty Advisor, Assistant Cosmetics Manager and Store Team Leader.• Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.• Assisted 50-100 customers daily with clothing choices, sizes and styling in a friendly, efficient manner.• Capitalized on upselling opportunities for additional products and services to increase sales numbers.• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.• Assisted customers with merchandise by answering product-related questions to guide customers through buying process.• Managed register and processed sales, refunds exchange and performed daily cash reconciliation.• Gained one on one product knowledge with fellow consultants of brands such as clinique, Black up, Elizabeth Arden, Clarins and Estee Lauder,• Promoted brand awareness and utilized took advantage of network connections to increase brand development.
  • Tfg (The Foschini Group)
    Visual Merchandiser
    Tfg (The Foschini Group) May 2013 - Mar 2015
    Lusaka Province, Zambia
    Achievements:• Led implementations of visual merchandising and brand standards changes in the FIX levy mall and oversaw store layout and visual changes depending on seasonal trends.• In collaboration with the store team, routinely worked to exceed monthly store sales targets by 25-50%.• Ensured upholding of the best brand standards that optimized customers and satisfaction and profitability.• Organized engaging front-facing displays to capture customer interest and drive revenue grow.• Displayed appropriate signage for products and sales promotion.• Restructured company merchandising standards to increase customer traffic and product exposure.• Verified merchandise against shipping paperwork and resolved discrepancies.• Kept stockroom orderly, accessible and safe with regular upkeep.

Florence Mulenga Education Details

  • Zambia Catholic University
    Zambia Catholic University
    Development Studies
  • Olympia Park High School
    Olympia Park High School
    Grade 12

Frequently Asked Questions about Florence Mulenga

What company does Florence Mulenga work for?

Florence Mulenga works for National Assembly Of Zambia

What is Florence Mulenga's role at the current company?

Florence Mulenga's current role is Assistant Research Officer Intern.

What schools did Florence Mulenga attend?

Florence Mulenga attended Zambia Catholic University, Olympia Park High School.

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