Florence Baulk Email & Phone Number

Burton Upon Trent, England, United Kingdom

As an Operations Communications and Activity Executive I am involved in shaping company-wide communications, ensuring alignment with organisational objectives and fostering a collaborative working environment. Encompassing content creation, internal social media management, and project execution across various business areas.Key Responsibilities:Company-Wide Communications: Craft, edit, and distribute engaging and informative company-wide communications to ensure consistent messaging. Collaborate closely with Proper Locals, key stakeholders, and department heads to gather relevant information and insights.Intranet and Social Media Management: Post and manage content on the intranet and internal social media platforms, maintaining an active and dynamic online presence. Develop and implement strategies to enhance internal communication channels and facilitate engagement among employees.Collaboration and Relationship Building: Foster strong relationships with internal stakeholders to gather insights and information for communications, understanding needs and objectives. Collaborate with cross-functional teams to ensure a cohesive approach to company-wide initiatives.Strategic Communication Support: Provide support in developing and executing strategic communication plans aligned with organisational goals. Ensure that communication efforts reflect the company's values and contribute to a positive internal culture.Monitoring and Feedback: Monitor the effectiveness of communications through feedback mechanisms.

Nottingham, England, United Kingdom

The Team Leader for Hospitality at Notts County FC plays a pivotal role in overseeing and managing all aspects of hospitality services during game days and external events. This multifaceted position involves coordinating and leading a team to ensure the smooth execution of various tasks related to event preparation and customer service. Key responsibilities include:Event Setup: Leading the team in the efficient setup of rooms for both match days and external events, such as birthdays and conferences. This involves meticulous planning to create an inviting and organized atmosphere for guests.Hygiene and Safety: Maintaining impeccable standards of cleanliness and hygiene in bar environments, with a continuous focus on adherence to safety and security policies.Customer Advising: Providing expert advice to customers regarding allergens and intolerances, demonstrating an in-depth understanding of the menu. This ensures a personalized and safe dining experience for all guests.Beverage Preparation: Taking an active role in the preparation of mixed drinks, as well as pouring and serving a variety of beverages, including wine, beer, and non-alcoholic drinks. Attention to detail and a commitment to quality service are essential in this aspect of the role.Customer Service Excellence: Ensuring a high level of customer satisfaction by providing friendly, courteous service to all guests. Maximising positive customer feedback and ratings is a key goal, contributing to the overall success of the hospitality operations.In summary, my role as a Team Leader for Hospitality at Notts County FC is responsible for orchestrating a seamless and enjoyable experience for guests during both game days and external events. This involves managing a team, overseeing setup logistics, maintaining hygiene standards, offering expert advice to customers, and ensuring exceptional customer service throughout.

Leicester, England, United Kingdom

Core Events Hospitality Group provide VIP hospitality services that are available throughout the United Kingdom and globally.We pride ourselves on being able to cover a large variety of events in both sports and in culture including Wimbledon, the Monaco grand prix, Royal Ascot, the superbowl and many more worldwide concerts and events. With 1-on-1 bespoke event organization we are proud to offer a unique and personal service to our clients, our friendly and knowledgeable team coordinate and guide you through the whole process from start to finish.As the Events Coordinator my key responsibilities were:Planning and Coordination: Develop comprehensive event plans, including timelines and resource requirements. Coordinate logistical details such as catering, transportation, and accommodations.Vendor Management: Coordinate with service providers to ensure all aspects of the event are covered. Manage relationships with vendors and ensure they deliver services as per agreements.On-Site Management: Oversee the setup and breakdown of Core Events key events. Manage on-site staff, volunteers, and vendors during the event. Address any unforeseen issues or challenges that may arise during the event.Communication: Maintain clear and consistent communication with clients, stakeholders, and team members. Provide regular updates on event progress and address concerns promptly and handle inquiries from attendees and resolve issues effectively.Post-Event Evaluation: Conduct post-event evaluations to assess the success of the event against predetermined goals. Gather feedback from attendees and clients for future improvements.

Market Research: Conduct market research to identify trends, competitor activities, and customer preferences within the fleet management sector. Analysed data to inform marketing strategies.Campaign Development: Assist in the development and execution of marketing campaigns targeting corporate clients for fleet services. This may involve collaboration with cross-functional teams, including but not limited to Corporate and SME teams. Content Creation: Contribute to the creation of marketing collateral, including presentations, brochures, and digital content, to effectively communicate the value proposition of VWFS fleet services.Digital Marketing: Support digital marketing initiatives, including social media campaigns and online advertising, to enhance brand visibility and engagement within the target market. Alongside development and creation of email campaigns utilising the platform Pardot, aligned with Salesforce. Event Coordination: Assist in organising and coordinating events, such as internal conferences or webinars, to promote VWFS fleet solutions and establish connections with potential clients.Client Communication: Collaborate with the sales and client relations teams to ensure consistent and effective communication with existing and potential clients. This may involve responding to inquiries and providing information on fleet services.Data Analysis: Utilise data analytics tools to measure the effectiveness of marketing campaigns and initiatives. Provide insights and recommendations for continuous improvement.

Ottershaw, Surrey

- Working as a bar maid to serve customers drinks when requested to a high standard - Assisting people to their table as well as waitressing, taking orders and serving food.- Able to both open and close the pub at the beginning of shifts, including cleaning and changing barrels - Always being polite and chatty when serving local as well as new customers

Woking, United Kingdom

- Working as a sales assistant on the shop floor helping meet the needs of customers- Professionally trained to carry out gait analysis and give advice- Tail-run at the back of running groups once a week

Undergraduate, Sports Management, Predicted Grade: 2:1

Activities and Societies: Athletics, Varsity Badminton, IMS Sport SecretaryThis degree has expanded my understanding of sports.

A Levels, A Levels In Pe (A), Psychology (C), Btec In Forensic Science (D*)