Florence Cometti Email & Phone Number

Vancouver, British Columbia, Canada

I built my entire career as Business Systems Analyst - I love what I do. I am the glue between the Business and Developers, I transform system "visions" into reality.My strength is deep analytical and troubleshooting. Being both functional and system technical hands-on, I design and deliver scalable system solutions, leveraging standard system capabilities as much as possible. These efforts maximize sales, improve user experience, and minimize company operating costs.With 20 years of analysis experience combined with my natural sense of curiosity, I troubleshoot system issues with the objective of finding root cause and permanent resolution, advising short-term workaround and next steps. I love digging into new system features and make system prototypes or proof of concept.My experience stretches across:- Business Systems Analysis/ Project Management- Application Support- Testing and Quality Assurance (QA)- Documentation- Training and MentoringAt BC LDB, I am currently leading their Retail Liquor eCommerce initiave, from writing business case, engaging with various departments to perform cost/benefit analysis, defining implementation plan, gathering and documenting detailed business requirements.

Vancouver, British Columbia, Canada

If there's anything the pandemic has taught us, it is that life is short! Pursue your life dreams, and do not put your eggs in one basket!I pride myself in helping others to launch their own successful online businesses by providing the systems, tools, training, and products. Regardless of your background and experience, I can get you up and running with your online business.We are now in a new online era, what are you waiting for?https://www.florencecometti.com/

611 Alexander St, Vancouver, Bc V6A 1E1

- Successfully delivered Aritzia eCommerce project in Nov 2012.- Successfully delivered significant projects such as International eCommerce, eCommerce Multiple DC Implementation, US Section 321, which saved the company of at least $1 million of US duty costs and additional import duty drawback benefits.- Successfully delivered numerous Aritzia eCommerce enhancement projects. Some examples were Special orders, Promotions, Gift card sale and redemption, French language, Rural shipping methods, Order Sourcing logic, Omni Inventory Revamp, Bulk Order, POS eCommerce Order Verified Returns, Marketplace (Facebook and The YES), Aritzia Community giving project, Garment Face Mask mailer shipment versus carrier, new payment card methods such as Discovery, ApplePay, PayPal, AfterPay, Aritzia Outlet Pricing.- Successfully delivered numerous Aritzia Supply Chain improvement initiatives, such as Retail Store Replenishment, Retail Store Allocations upon Vendor PO receipt, Shared Inventory between Retail and eCommerce, Retail Special Order Inventory reservations and shipment consolidations, Subcontracting processes (Graphic printing on T-Shirts), Social Media Gift Orders (Publishers or Influencers), various initiatives on shipping carriers, upgrades, flexible determination based on region, postal code. This provided alternatives during multiple CPC strike occasions and COVID-19 restrictions. All these initiatives saved hours of manual system inputs and workarounds and allowed us to leverage system capabilities.- Being the eCommerce Order Management System Expert, I bridge the gap across various departments to enable eCommerce smooth operation, such as Production, Buying, Inventory Control, Logistics, Distribution Centre, Financial Reporting, Operations/Audit, Lost Prevention, and Customer Care.

1441 Creekside Drive, Vancouver, Bc V6J 5B3

- Assess and document business needs and requirements relating to new/modifications/enhancements of online banking site product and features.- Act as liaison between the client, and technical/operational groups.- Manage Value Added Reseller (VAR) driven projects, define the implementation processes and project plans.- Track and oversee projects from initiation through implementation, manage time, resources, and activities.- Perform cursory test to ensure minimal issues during Client User Acceptance Test (UAT).- Continuously learn new or feature modifications/enhancements in order to maintain high quality service (information, training, and support) to clients.

Singapore, Denton (Texas), And Malmo (Sweden).

Tetra Pak AB, Sweden, 2008 – 2009:- Technical Project Leader for SAP R/3 feature implementation.- SAP R/3 Global support to Tetra Pak companies. Functional modules in SD, MM, and PP.Tetra Pak Asia, Singapore, 2002 – 2008- 2008: SAP R/3 Global Support- 2006 – 2007: iScala Global Support out of Denton, Texas, USA. Audited system processes in Panama and delivered system enhancement proposals. In charge of currency change projects in Poland, Chile, and Panama.- 2005 – 2006: iScala Design Lead in rollout projects to Tetra Pak companies in South American region.- 2002 – 2005: Global Support to various in-house business and reporting applications. Audited client sites in Asia Pacific Region, identified areas for system enhancements and new implementations.

Singapore

- Completed 3 full Software Development Life Cycle projects in Inventory and Warehouse Management Systems.- Conduct workshops to gather user requirements, build system prototypes, conduct UAT (User Acceptance Test), training sessions, produce various documentations (Design spec, Test Scripts, User Guide)- Perform daily project coordination and correspondences.

Master Of Computing (M.Comp.), Information Technology, 3.85

Master of Computing

Bachelor Of Engineering (B.Eng.), Information Technology, 3.8

Activities and Societies: 1997 Student Council Member1995 Undergraduate Scholarship Award.