Data-Driven Operations: Oversee online sales channels and use analytics tools (Google Analytics and Instagram Analytics ) to track performance, optimize inventory, to forecast demand and audience.Data Management: Proficient in collecting, analyzing, and acting on business data from various digital platforms to drive decisions.Performance Metrics: Extensive experience using data to track business performance, optimize operations, and make data-backed decisions.Customer Insights: Demonstrated ability to analyze customer data to improve retention, increase satisfaction, and enhance marketing efforts.

Regulatory Compliance & SOPs: Ensured strict adherence to SOPs, airline regulations, and operational manuals for optimal safety and compliance.Safety Management: Facilitated safety protocols, including PPE usage and safety briefings, fostering a proactive safety culture.Audit & Quality Assurance: Conducted internal and external audits, implementing corrective actions for compliance and quality improvement.Operational Issue Resolution: Acted as a liaison to resolve operational challenges between the company and airline partners, using data-driven insights.

Conducted pre-flight checks on the Aircraft while still on ground. Oversaw baggage or pallet loading and unloading operations.Facilitated communication of aircraft movement through sending and receiving messages. Assessed weight distribution, prepared Load-sheet, Flight Plan, and Special Notification detailing Captain's information.

-- Maintained and repaired ICT equipment, ensuring seamless operations and minimizing downtime.-- Developed and implemented proactive maintenance schedules to prevent system failures and optimize performance.-- Analyzed performance data to drive improvements, reducing downtime and enhancing system efficiency.

supervising the work of the handling company, filling flight plan and supervising aircraft loading and unloading