It’s just awesome working in the hotel & hospitality industry. I love it and have spent over 15 years & counting in this global industry. What really motivates is simply that I can make a difference in people’s lives as this business is all about people. The hospitality industry is continuously evolving and growing as people love to travel. It’s considered to be the 21st century’s fastest growing industry.My skills and competencies in team and operational leadership have been finely honed during my career tenure at the boutique hotel group, Unlisted Collection and Raffles The Plaza, part of the Accor business/luxury hotel group. The immense amount of my work experience and expertise is due to a variety of executive roles I have held – from front office to operations management. My current key responsibility is to drive revenue and business growth through innovation, facility upgrades, enhancing guests’ experiences and leveraging on online/social media platforms. The numerous notable awards & promotions conferred are testaments of my stellar performance, managerial and team leadership abilities. There’s still room to grow. Excel in creating vision and consistently deliver desired results despite intense, challenging, disruptive business environments and aggressive technology evolvement.It’s a joy taking care of people and working with people across all socio-economic, cultural strata. Passionately committed to cultivating a caring culture to infuse enthusiasm into building talented, proactive professional business teams, while protecting the integrity of enterprises.I value family life, go travelling and keeping physically fit via swimming and playing badminton with family and friends whenever time permits.Capabilities: Front Office, Housekeeping, Guest Relations, Revenue Management, Facility Upgrades/Refurbishing, Vendor Management, Talent Development