Florence (Lulu) Luthman Email & Phone Number

United Kingdom

London Area, United Kingdom

Greater New York City Area

Worked with the Talent Team on recruitment, selection, and onboarding for the fellowship. This comprised of:- Candidate Liaison: being the main point of contact throughout the process, communicating next steps and what we needed from them at each stage, answering questions, tracking candidates throughout the process and recording statistics about the candidate pool and selected candidates to ensure diversity; - Selection logistics: backend processes for all rounds of the selection process;- Interviewing: screening resumes and conducting video interviews; and- Selection Day logistics: budget management, venue liaison, candidate and judge communication, document preparation, allocating financial assistance for travelling candidates and on the day management. Due to a clear communication, quick email responses and a strong stipend strategy, I was able to deliver a 91% show rate, an increase of 8 percentage points from the previous year. The higher show rate, and close budget management, assisted in reducing the cost per candidate by 30%.

London, United Kingdom

Makers is a 12 week software development bootcamp that believes in alternative ways to learn how to code, how to be ready for work and how to be of value to an organisation. As Head of Operations, I oversaw all practical aspects of the office and Academy. I also looked at the requirements of the Operations Team and worked on building the Team up with the support needed. My main areas of work included, but were not limited to:- Policies & Compliance- Project Management- Organisational and Cross-Functional Support- Health and Safety and Security- IT & Asset Management- Facilities Management

London, United Kingdom

Assisting the team on a number of projects during the summer, including the placement of the Class of 2018.

London

As Operations Manager I am responsible for:• managing a front-line team of around 40 people and procurement;• overseeing the scheduling and completion of over 60 services daily;• managing the size of the team to ensure we maximise efficiency whilst maintaining quality; and• promote efficiency and reduce costs by implementing processes and technology across the team

As Programme Manager, I was managing the day to day running of the NEF office, including: CRM, financial and audit management, running all the logistics for NEF events, managing the social media / digital presence (for which I learned basic coding skills and compiled the quarterly newsletter which goes out to the NEF network of approximately 1,500 people and companies) and attending meetings with host companies and donors. I also formed part of the team which built the NEF Alumni programme which maintained the relationship with past-“NEFers”, improving the NEF offering based on their feedback and organising events to allow them to continue their development.

London, United Kingdom

As Acting Programme Director, I committed to:• the recruitment and selection of the candidates for the NEF Class of 2016;• establish and promote relationships with over 50 rapid growth SMEs in which our candidates were placed;• place 30 candidates in host companies; and• recruit and manage an Operations Assistant to assist me with day to day office tasks. I assigned objectives and supervised tasks, assessing his progress and performance.

As Operations Manager, I managed the day to day running of the NEF office including: financial and audit management, income monitoring, running all the logistics for NEF workshops and events, set up and maintain our CRM, keep the website up to date and add new content, managing meeting schedules for the team and attending some client meetings.

Crathie

I was responsible for guests’ welfare in a front of house role and managing staff. I also assisted in managing the bar. I set up and continue to run the hotel’s social media and am helping to plan a marketing strategy following the conversion of the hotel into a self-catered lodge.

London, United Kingdom

• Main duties: project management, analytical research and general admin.• I was involved with, and eventually ran, interviews for corporate governance with H&S partners around the world;• I was part of a team carrying out board composition analysis of oil and gas companies using an online database and internet research;• I assisted in board position searches in the Industry sector. I used internet research to identify possible candidates for the role; • I used an online database and excel to calculate the average remuneration for board positions;• I improved my own skills through giving presentations, working in a team and gaining good business knowledge.

I had project ownership for 6 weeks, designing recycling bins for primary schools. I was given the responsibility for the entire project lifecycle. This included visiting schools and close interaction with teachers in the local area.I was selected for a one week business trip to China and was an assistant in meetings and negotiations. I observed the differences in working factories between China and the UK.

Beng (Hons), General/Civil Engineering, 2.2

Activities and Societies: I was involved with a number of clubs and societies (including College hockey and rugby) and in 2008, cofounded.

Education record

Activities and Societies: Caledonian Society, Wine Tasting Society, Debating Society, Dance x 3, Singing, Saxophone, Concert Band, Choir.

Education record