Interested in developping myself in the recruitment field. Want to develop my digital presence and always curious of new technologies . Would like to develop an international dimension to my career.Currently working as a dynamic and flexible Coach, offering advice and support to develop the skills claimants need to look for and obtain work. Undertaking activity with the claimant, including maintenance/development of their digital skills/CV and using Universal Jobmatch (UJ).Promoting UJ, encouraging claimants to create an account, explain the benefits of allowing DWP access to their account and proactively suggest ways that claimants may improve the matches they receive As required,supporting in-work claimants towards sustained or additional employment to reduce reliance on benefits Using the full range of provision as required to improve claimants prospects for finding employment • Can demonstrate an awareness of Universal Credit • Positive, can do attitude and ability to adapt easily to change • Excellent digital skills and a real passion for outstanding customer service • Ability to work closely with claimants to encourage self sufficiency and personal responsibility • Communicate clearly / concisely with claimants and colleagues via appropriate channels• Encourage, support and challenge (where necessary) claimants to use digital channels• Be resilient and able to challenge claimants where necessary• Put the claimant at the heart of each conversation and decision• Keep up with IT / process developments to support delivery• Work to remove barriers, encouraging and building trust in relationships• Have the ability to critically interpret and analyse complex information to make sound, balanced, decisions• Encourage the exchange of knowledge and learning• Continuously improve own skills by actively seeking feedback• Ability to speak in front of large and small groups of diverse audiences, tailoring the message to suit