Florencia Drumwright, Mph Email & Phone Number

• VA Office of Enterprise Integration, Legislative Analyst
• Conducts comprehensive legislative and policy analysis to inform strategic planning and decision-making processes.
• Provides change management support, including stakeholder engagement, communication planning, and training development.
• Prepares regular comprehensive EXSUMs of legislative congressional letters and documents, providing insights and recommendations to senior leadership.
• Provides administrative support for the Presumptive Process Line of Effort (LOE) of the PACT EPMO, contributing to process improvement and optimization.
• Serves as part of the Rapid Response Team, supporting integration and maturation work to enhance organizational effectiveness and efficiency.VA Caregiver Support Program (CSP), Administrative Support Specialist

• Coordinated efforts to identify, initiate contact, and cultivate new and major institutional relationships.
• Planned, tracked, measured and reported on the status of a variety of projects and annual conferences throughout the entire project development life cycle.
• Delivered cost reports, budgets, and monitored institutions membership dues.
• Oversaw the day-to-day implementation and management of important initiatives and activities to meet project objectives and deliverables and reported progress to all internal and external stakeholders.
• Analyzed collected data and shared findings in a narrative format with Leadership.

Remote

• Managed an average caseload of 375-400 individuals with mental health and behavioral health needs, providing comprehensive care coordination services.
• Collaborated closely with interdisciplinary teams, including psychiatrists, social workers, and other healthcare providers to ensure holistic and integrated care for members.
• Provided crisis intervention services, including risk assessments and assistance to condition stabilization to prevent escalation.
• Assisted individuals in accessing housing, transportation, financial assistance and other social services to address social determinants of health and improve overall well-being.
• Maintained accurate and up to date documentation in electronic health records systems.

• Provided personalized attention and professional instruction to maximize member's health, fitness, and wellness goals to 40+ clients.
• Directed numerous group presentations on exercise modalities and principles of healthy living.
• Leveraged therapy experience in training young adults and clients with physical disabilities or injury.
• Monitored clients on their health status and make changes to their individual fitness plans based on any physical changes and increased or decreased fitness levels.

Alexandria, VA

• Provided meticulous, comprehensive, and prompt office support to facilitate the delivery of exceptional client care.
• Implemented a streamlined physician signature process, ensuring accurate and timely signing of orders before invoicing.
• Established productive relationships with external vendors to procure essential supplies, equipment, and services.
• Maintained meticulous records, ensuring all information adhered to start of care, re-certification, and discharge checklists.
• Efficiently managed program operations and daily service line/department functions, including building management, clerical productivity, staffing, scheduling, support functions, and office processes.
• Effectively disseminated pertinent information to all staff members, fostering clear communication channels.

• Performed routine tasks as assigned by a therapist and therapy assistant to support the provision of patient services and rehabilitation department operations.
• Assisted therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
• Adjusted equipment upon request and under the direction of the therapist. Responsible for scheduling, transporting, and preparation of patients for rehabilitation services.
• Performed routine audits of medical records upon entry, throughout the stay, and discharge to monitor compliance with policies regarding documentation, physician visits, timeliness, etc.

Master Of Public Health - Mph, Public Health

Health Science, Health Services/Allied Health/Health Sciences, General