Florencia Taborda

Florencia Taborda Email and Phone Number

SaaS Product Owner @ Alias Group - Divisione Alias Digital
Catania, IT
Florencia Taborda's Location
Catania, Sicily, Italy, Italy
Florencia Taborda's Contact Details

Florencia Taborda work email

Florencia Taborda personal email

About Florencia Taborda

Social Communicator & Master in Marketing with a strong customer-centric vision and passionate about developing solutions that creates value added for consumers and businesses.By working 10 years in the financial industry, both in private and public banking, I acquired a solid experience in agile methodologies, managing different projects that boosted the digital engagement of clients. I also developed multiple omnichannel focused initiatives that improved customer experience.My goal is to continue leading projects that have the potential to simplify and improve the user experience.

Florencia Taborda's Current Company Details
Alias Group - Divisione Alias Digital

Alias Group - Divisione Alias Digital

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SaaS Product Owner
Catania, IT
Website:
aliasdigital.it
Employees:
34
Florencia Taborda Work Experience Details
  • Alias Group - Divisione Alias Digital
    Saas Product Owner
    Alias Group - Divisione Alias Digital
    Catania, It
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  • Alias Group - Divisione Alias Digital
    Saas Product Owner
    Alias Group - Divisione Alias Digital Mar 2022 - Present
    Lombardía, Italia
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  • Banco De La Provincia De Buenos Aires
    Mobile Product Owner
    Banco De La Provincia De Buenos Aires Dec 2019 - Mar 2021
    Buenos Aires, Provincia De Buenos Aires, Argentina
    •Manage the design, navigability and accessibility of the bank's APP (Mobile BIP) with a user-centered design.•Realization of features, user stories according to the roadmap, use cases to contribute the functional analysis and user acceptance testings.•Generate reports on KPIs and monitor the levels of acceptance and use of the channel.•Coordination of developments and approvals. Participation in the development tests and approval of the channel.•Train bank employees on the functionalities and prepare APP instructions for the bank's website.
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  • Banco Hipotecario
    Self Service Terminals, Ivr & Atm Channel Product Owner
    Banco Hipotecario Dec 2016 - Dec 2019
    Buenos Aires, Argentina
    •Responsible for the vision, objectives and benefits of each initiative and manage the prioritization of the product backlog.•Manage business needs, refine priorities, describe milestones and identifies opportunities and risks•Promote the delivery of functionalities in accordance with the most important KPIs and the regulatory compliance (BCRA).•Develop business cases and manage incident support.•Train the internal client and produce instructions and brochures for branches and the website.
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  • Banco Hipotecario
    Specialized Communication Analyst
    Banco Hipotecario Sep 2014 - Dec 2016
    • Create and update strategic content about the bank's products in the knowledge base for clients and prospects.• Prepare the content of brochures and the bank website.• Responsible for the KPIs and the interaction with the customer in the channel.• Create post-sale communications by email marketing. Interaction with the marketing, advertising and product areas.
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  • Banco Hipotecario
    Mortgage Account Executive
    Banco Hipotecario Apr 2013 - Sep 2014
    •Advise and train clients on the mortgage loans of Programa de Crédito Argentino del Bicentenario para la Vivienda Única Familiar (PRO.CRE.AR).•Manage and monitor the assigned loan portfolio.•Prepare status reports on insurance sales, agreements, loan placement and achievement of objectives.•Work with various sectors of the bank related to mortgages.
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  • Banco Supervielle
    Greeter & Account Executive
    Banco Supervielle Jul 2012 - Dec 2012
    •Greeter at Banex Service Center (branches dedicated to collecting pensions, retirements and social benefits).•Advise on specific products for the segment.•Assist clients in digital and electronic channels of the entity.
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  • Banco Galicia
    Greeter & Account Executive
    Banco Galicia Jan 2012 - Jun 2012
    Buenos Aires, Provincia De Buenos Aires, Argentina
    •Selected for the “Experiencia Galicia”, first job program.•Serve and advise clients on the bank's products. Assist them in electronic channels•Participation in the launch of the product “Quiero! Viajes".•Collaboration in the pilot program for functional music in bank branches.
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Florencia Taborda Skills

Banca Microsoft Powerpoint Redes Sociales Liderazgo De Equipos Microsoft Word

Florencia Taborda Education Details

Frequently Asked Questions about Florencia Taborda

What company does Florencia Taborda work for?

Florencia Taborda works for Alias Group - Divisione Alias Digital

What is Florencia Taborda's role at the current company?

Florencia Taborda's current role is SaaS Product Owner.

What is Florencia Taborda's email address?

Florencia Taborda's email address is fl****@****ail.com

What schools did Florencia Taborda attend?

Florencia Taborda attended Universidad De Ciencias Empresariales Y Sociales, Escuela Argentina De Pnl Y Coaching, Universidad Nacional De Quilmes, Universidad Nacional De Quilmes.

What skills is Florencia Taborda known for?

Florencia Taborda has skills like Banca, Microsoft Powerpoint, Redes Sociales, Liderazgo De Equipos, Microsoft Word.

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