Florentina Tri Widyanti Email & Phone Number

Bekasi, ID

Kota Bekasi, Jawa Barat, Indonesia

Jakarta Raya, Indonesia

Jakarta, Indonesia

• Responsible for achieving monthly sales targets, even amidst the pandemic, with effective strategies.
• Handling customer service by conducting consultations for 6-8 individuals daily and achieving a sales rate of up to 80%, with customer satisfaction reaching 99%.
• Planning, organizing, and supervising team schedules and performance to ensure focus, morale, high productivity, and making significant contributions.
• Accountable for increasing company turnover compared to the previous year, with growth targets ranging between 10-27%.
• Addressing customer complaints and concerns quickly and efficiently to ensure customer satisfaction remains intact.
• Responsible for managing stock turnover and inventory to ensure sufficient product availability and prevent stock shortages.

Jakarta, Indonesia

• Successfully achieved a company turnover increase of 10-27% compared to the previous year.
• Handling customer complaints or feedback carefully and responsively, aiming to maintain customer satisfaction and improve their shopping experience.
• Successfully increased company turnover to over 300 million per month.
• Contributed to achieving the platinum store grade for the Maybelline brand at PT L'Oréal Indonesia during the period 2016-2018.