Create, design, implement, manage and update the “Gharieni Wellness Technologies” verticals for each bed and its concept:• The concept history • The science behind the concept • The education and training modules • Technological requirements and technical aspects • Communication of the concepts to clients and other stakeholders Collaborate with the Advisory Board Member (A.H.) and Marketing Department in the creation, coordination and execution of all collateral materials, including B2B/B2C communication, website and all related media channels, including social media.Conduct regular Train-the-Trainer sessions to ensure Gharieni training standards for each vertical are adhered to.Create the After-Sale Client Servicing process and its accompanying documentationIdentify strategic new business developments leads in the Middle East, including new market segmentations.Participate in International industry-related Trade Shows and Conferences. Work transversally across all teams in different regions, on all aspects related to the “Gharieni Wellness Technologies” verticals.

Ensure the brands’ updates and marketing strategies are communicated and implemented effectively across the region Create, standardize and adapt content on training / marketing collaterals, across the MENA regionEvaluate new brands to assess opportunities in the market, to grow the portfolio and drive business growthLead business planning and go-to-market strategy design for new product launches, involving the relevant departmentsEnsure the brand registration of all SKUs in all countries through the regulatory affairs specialist Spearhead the development and implementation of marketing plans (social media campaigns, promotional activities, marketing collaterals; both B2B & B2C), in conjunction with the marketing cross-functional team to establish and maintain product brandingPartner with sales and marketing teams to create profit-generating activities for competitive advantage of the brands

Organize all yearly training activities (educational programs, refreshers, workshops, open day events, masterclasses) and ensure that all are all applied efficiently in the regionConduct regular Train-The-Trainer activities for company's employees across the GCC regionSpeaker at industry-related Trade Shows (e.g. https://goo.gl/RhuArD , https://goo.gl/9rv7R8 )Train sub-distributors and VIP clients in the GCC regionCoach and support Senior & Junior Trainers in the performance of their rolesTravel regularly in the GCC region to assess training & development needs Propose, assist in organizing and conduct educational workshops in the GCC region

Design and implement training courses and programsDeliver trainings to clients, sub-distributors and company’s employeesCreate the Aesthetic Training & Development Department Recruit personnel and conduct Train-The-Trainer programsCounsel and assist Senior & Junior Trainers in the performance of their dutiesConstantly update training material and communicate it with all concerned parties internally and externallyEnsure that all BUMs, Line Supervisors, Brand Managers and Sales Representatives are well educated on Medica’s aesthetic brandsDemonstrate to clients/business partners Medica’s brands treatments and products

EMA Aesthetics Ltd is established in Ireland and specialises in the fields of professional aesthetics and skincare technologies. The company currently owns HydraCool and SRS brands, is present in 39 countries worldwide and operates in Ireland, Belgium, UAE and Singapore. EMA commits to sustainable growth, product development and skincare innovation globally.HydraCool specialises in multifunctional skin management platforms, providing advanced and effective skincare treatments for spas, clinics and aesthetic centres. SRS is a trusted European professional skincare brand, delivering proven, non-invasive professional treatments and retail products.Below is a brief on my role within the company:Develop and implement training material and programs for the EMA Aesthetics brands.Lead dynamic and engaging training programs for International Distributors (training, sales and marketing teams) and serve as corporate subject matter expert for the EMA Aesthetics brands.Design new/refresher training programs to meet the gaps identified with Distributors and Brand Managers.Participate as key speaker / moderator at events organized by EMA's distributors globally.Test and advise on implementation of new ingredients and technologies, select the best ingredient formulations to help enhance product portfolio.Collaborate with doctors in conducting and documenting Before & After case studies on newly implemented products/technologies.Create promotional and training videos for the EMA Aesthetics brands.

Train corporate clients on use of international brands distributed by the company in the GCC.Recruit, train and, where necessary, coach company's employees on various aspects of their roles.Organise team building and cross training activities within the company’s departments, to maximise team potential. Organise workshops, master classes, seminars, networking and launch events in the GCC region, for groups of up to 100 people.(e.g. Outstanding Customer Service: https://youtu.be/mEB6Hr_2Cac)Assess training needs, learning outcomes and evaluate effectiveness of each training programme. Ensure competence is demonstrated through regular follow ups and customised refresher trainings.Provide clients with branding consultancy, support with marketing and events organising.Review and update regularly training material on all brands in line with market trends.Testimonials: https://youtu.be/k3pkpB6vlSA

Manage the overall floor and back-of-house operations of the clinic.Create Standard Operating Procedures, Lifestyle Consultation & Consent Forms, Homecare Instructions and client-educational material for all services provided by the business.Train staff on use of the above mentioned documentation.Identify other training needs and outsource appropriate staff training programmes.Conduct research and collaborate closely with doctors in new product and medical equipment selection and recruitment.Assume ownership over team productivity and manage work flow, scheduling staff shifts to cover peaks and lulls.

Design and implement the “Client Journey” process, through cross-training and inter-departmental communication, increasing customer loyalty and satisfaction.Recruit and train reception staff on all aspects of customer service and front desk duties and responsibilities.Investigate and resolve customer complaints in an empathetic manner adhering to confidentiality requirements at all times.Provide pre/post procedures consultancy and follow ups, advising on most suitable treatment options.Responsible for all prospective clients’ enquiries and existing clients’ feedback; earned a reputation for exceeding service standards.

Aesthetician: perform advanced non-invasive facial treatments and consultative selling using high-end professional cosmeceutical skincare brands (e.g. Nimue Skin Technology, Image Skincare, Exuviance). Musician: I have a degree in vocal education and a wealth of experience with live performances, including TV shows appearances, radio broadcasts and Open-Air Shows. In 2004, I won the trophy of the most acclaimed Romanian music contest, with an audience of more than 3,000 people. In the year 2000, I had the opportunity to travel to Dubai for a 3-month live performance contract in Jumeirah Beach Hotel, which fell perfectly during the school summer holidays. I repeated the experience yearly until 2003, when I decided to take a break from teaching and continue my musical career in the UAE. As a full time musician, I managed my own band and provided live entertainment to high caliber hotels and resorts such as: Ritz Carlton Hotel, Jumeirah Beach Hotel, Burj Al Arab, Jebel Ali Hotel Golf Resort & Spa, Mina A’Salam Hotel & Madinat Souk Jumeirah, to name a few (https://www.youtube.com/user/MissFloryRo ). The stage experience taught me the art of interpersonal communication and public speaking in an engaging and entertaining way, which shaped the unique manner I conduct presentations and deliver results.

Provide general education to classrooms of up to 25 students, structuring and delivering tuition in language, literature, mathematics, history, geography, arts, and physical education. Prepare and submit course syllabi and lesson plans to senior management. Customise teaching strategies to speak to individual strengths, challenges and learning styles.Coach teams of talented students to participate successfully in national competitions in fields such as mathematics, music and poetry.