Florentine Steenberghe 🔹 Email and Phone Number

Project management of the realization of a new highly mechanized Returns Center for the largest food retailer in the Netherlands

Independent not-for-profit organization, developing international uniform standards.Responsible for program management of all RFID related activities: organization RFID Expert group in Fashion in the Benelux, support pilots, organization of (supplier) meetings, connect market parties, do market research, advise, organize workshops, prepare communication plan.

Project management of implementation RFID technology in all stores globally.

Projectmanagement of implementation Omnichannel Retail Suite in all stores in NL, BE, FR and SP

Projectmanagement of relocation DC

Management of RFID implementation in stores

Producer of dairy, infant nutrition, cheese, desserts, cream, butter, ingredients.Responsible for realizing optimal logistics service (on time in full) towards the customers in the Out-of-home sales channel at the lowest possible costs. In addition, project manager for formulating and implementing a new OOH distribution strategy such that costs and complexity are reduced.

American campus lifestyle brand for women, men and children.Responsible for project management of the implementation of RFID technology in all stores in collaboration with supplier Nedap: setting up pilot project, ROI and business case calculation, vendor selection, implementation of source tagging, training and roll out to 70 stores.Result: stock reliability from 60% to 98+%, better product availability, sales uplift 3+%. Enabling realization of omni channel strategy: click & reserve and ship-from-store.

Discount formula with both food and non-food items.Responsible for the implementation of the logistics and supply chain projects as a result of the ‘dismantling’ of Big Bazar from the Blokker group: relocation and outsourcing of the Distribution Centre and transport to the stores, setting up own import coordination and logistics DC planning, ERP implementation (MS Dynamics 365).

American campus lifestyle brand for women, men and children.Responsible for the project management of the relocation and outsourcing of the Distribution Centre and the implementation of a new distribution concept. Also ROI calculation RFID pilot and implementation.

The new MS Mode organization that is relaunched per Jan '17 after bankruptcy July '16.Responsible for logistics, allocation and replenishment processes for the new MS Mode organization. Drafting new contracts with all logistics service providers, recruitment of new employees, redesign operational processes and management reports, manage department, implementation new distribution concept and claim management process.

Investment company for formulas such as OPEN32, Men at Work, GSUS, Tumble ’n DryTumble 'N Dry,, On Tour, KOI, Sissy-Boy.DC operatie alle merken/ketens, implementatie en integratie Wholesale en Retail processen, changemanagement, procesverbeteringen, organisatiestructuur, KPI's, planproces stakeholders.

International fashion retailer with 400 stores and webshops in the NL, BE, Lux, DE, FR, SP. Responsible for logistical handling of all goods from suppliers in the Far East and Europe, through processing in the Distribution Centre up to delivery in all stores in Europe. In addition, contract management with various logistics partners and execution of a tender SC Management VO. Also drafted omni-channel SC strategy for the coming years for all business units (America Today, Coolcat and Sapph).Import coördinatie, implementatie SC Partner, SLA management logistieke dienstverleners (distributie centrum en transport Europa, opstellen van omni-channel SC strategie (ism America Today, Coolcat en Sapph).

Develop, design and build ships and equipment for the dredging and offshore industry.The main task is, on the one hand, the operational responsibility for the daily logistics operation at the site in Krimpen a / d IJssel due to absence of the current logistics manager. On the other hand, design and implementation of a new IHC wide central logistics organization. In addition, as a sponsor or project leader involved in various improvement projects including transport optimization, integration warehouses on site Kinderdijk, new Warehouse Kinderdijk, lean management, contract management logistics service providers, research on RFID & barcoding and ERP implementation.

Int. trading company in construction products, flooring, home deco and bathroom furniture.Set up a new central European Supply Chain department within the Fetim Group responsible for operational procurement (120 million), inventory management (50 million) and optimal delivery performance (OTIF) of all product assortments. Responsible for optimizing and redesigning the Supply Chain by the implementation of new SC concepts like change of customer decoupling point, dual sourcing, implementation VAL operation in Europe vs Far East sourcing, customer forecasting, VMI, etc. Direct supervision over 12 purchasing and inventory planners and analysts . Achievements: 5 million inventory reduction in 5 months, SC vision formulated and already applied in first projects.

Etam Retail Services, the supporting business unit for the retail chains Miss Etam and Promiss.Responsible for program management of all innovative Supply Chain initiatives, so that an efficient and effective service towards Miss Etam/Promiss is realised. E.g. responsible for the development and implementation of: a shared Supply Chain Vision and Strategy, introduction of E-commerce order fulfillment operation, Supply Chain Visibility, Vendor Management Rating and Penalty System, DC Dashboard, RFID application, Multi Channel distribution Concept, Supplier Portfolio analyses, Sourcing strategy, ERP SC processes, Outsourcing administration, Workflow management, etc.

Etam Retail Services, the supporting business unit for the retail chains Miss Etam and Promiss.Responsible for the Supply Chain Planning and Coordination of finished products from factory abroad till delivery to the shops and e-commerce channels. Context is an environment with high stock turn, short lead times and quick responsiveness. Responsible for supplier control, supplier manual, supplier performance evaluation, selection and contract dealing with forwarders and transporters (budget 5 mln euro), Turkey and FE import coordination (10 mln pieces), DC capacity planning (18 mln pieces, 20k sku’s), work preparation DC and E-commerce operation, coordination between Business units, suppliers and the DC (S&OP), monthly reporting, etc. Buffer between Operations and Commerce.From December 2007 till June 2009 also responsible for the Merchandise Planning department of Miss Etam. Responsible for demand- and supply planning and the monitoring and control of the budget planning process for both regular and outlet stores, pre-season as well as in-season, so that sales, margin and stock results are achieved. Implemented new merchandise planning system and realized substantial margin improvement. As a MT member also responsible for the development of a shared vision, mission, objectives and strategy.

International market place for cut-flowers and plantsProgram Manager, June 2003 – May 2005 Development of a new logistical and information strategy for the coming 10 years. Focus on chain control (4PL). Achieved result: an approved strategic plan, translation of the concept into a workable policy and practical projects. Furthermore project leader for several subprojects. Also Secretary Florilog, a national logistics platform.Department Manager Distribution Direct Sales, July 2000 – June 2003Logistic service supplier commissioned by growers consisting of internal transport of containers, process administration and complaint settlement. Consistently managed performance (lead-time and delivery reliability), budgets (remuneration costs – and general costs, total approx 1 mln euro), Human Resource management, regulated working conditions. Also responsible for efficient and quality improved internal systems and processes. Direct supervision over 3 team leaders (2 operational, 1 administrative), indirect over 20 to 25 employees. Achievements: lead time reduction, improved delivery reliability, introduced 24-7 services, development WMS, significant fall in sickness absence due to the improved working conditions.Logistical Consultant, July 1998 – July 2000Leading all stages of different projects focussed on service and process improvements. Demonstrated capacity to manage and implement efficiency improvement projects, ICT system development and policymaking. Examples are capacity increase of dock shelters, labour productivity study, development and implementation of an allocation system, development of an internet application option for customers, study reporting on new internal transport systems and other strategy projects on supply logistics. Received full responsibility to implement methods to project management.

Manufacturer of health & beauty care products, detergents and food.Product Category Planner, responsible for product availability within The Netherlands in co-operation with European plants and distribution centres.Logistics Systems Project Co-ordinator, responsible for the development and implementation of systems and processes required for an optimal order, delivery, and invoicing process.Customer Logistics Representative, monitored operational performance of order, delivery, and invoicing processes (OTIF) between P&G and retailers (Ahold).

EuroHockey Nations Championship Brussels 1991 and Amsterdam 1995, World Cup Sydney 1990 and Dublin 1994, Olympic Games Barcelona 1992 and Atlanta 1996