Mike Flores Email & Phone Number

Charlotte, Nc, Us

Norwalk, Ct, Us

► Provided strategic leadership for multi-state talent acquisition efforts, aligning recruitment strategies with aggressive company expansion goals.► Spearheaded recruitment operations for five new hospice programs across four states, ensuring timely and cost-effective staffing in high-pressure, time-sensitive environments.► Optimized hiring processes to reduce time-to-fill by 20+ days YOY streamlining workflows and boosting team efficiency.► Enhanced ROI on recruitment tools, implementing cost-effective solutions to support rapid organizational growth all while reducing overall spending.► Leveraged all available technology and tools to streamline sourcing, candidate tracking, and communication.► Designed training programs for hiring managers, covering key topics such as interviewing techniques, candidate experience, and offer negotiations to drive consistency and quality in recruitment.

Atlanta, Ga, Us

Leadership/Management____________________________________► A leader in a recruitment department that supports the largest home hospice provider in the US. ► Help manage a recruiting department of 30+ highly skilled and driven recruitment professionals. ► Assist in creating and implementing various strategies that reduce turnover, increase retention and surpass YOY goals. ► Provide coaching and mentoring to the entire recruitment team, bringing pragmatic solutions and suggestions that help our department reach its goals as well as each individual find success and reach their goals. Systems & Operations‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Project manager for ATS implementation to over 400 locations and 10k+ employees and now System Administrator. ► Partner across multiple departments in order to identify, enhance and implement system changes that will improve internal workflows and deliver a better candidate experience. ► Provide system education to both internal and external stakeholders as well as ongoing training and best practice recommendations. ► Create advanced reports and data analysis of key recruitment functions.► Utilize advanced reporting functions and metrics to help identify key trends and make recommendations to leadership.Talent Acquisition‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Full life cycle recruitment, focusing on both clinical and sales positions throughout the US. ► Identify and recruit top healthcare talent.► Partner with senior leadership AVP, VP & SVP.► Design, develop and roll out proactive recruitment processes and strategies. ► Focus on candidate engagement, relationship-based recruiting and pipe-lining talent across the country. ► Part of a division that has successfully launched 70+ denovo locations and integrated 8 acquisitions spread across 25 states. ► My team successfully implemented a strategic analytical model to help the organization reduce turnover by over 10%.

Atlanta, Ga, Us

Charlotte, North Carolina, Us

► Operating as the lead point of contact for all clients and customers.► Building and maintaining strong, long-lasting client relationships.► Overseeing customer account management, including negotiating contracts and agreements.► Develop a trusted advisor relationship with key accounts, customer stakeholders and executives.► Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.► Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas.► Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).► Prepare reports on account status.► Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.► Design and implement the overall recruiting strategy.► Source and attract candidates by using databases, social media etc.► Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.► Conduct interviews and filtering candidates for open positions.► Design and implement the overall recruiting strategy.► Develop and update job descriptions and job specifications.► Provide analytical and well documented recruiting reports to the rest of the team.► Act as a point of contact and build influential candidate relationships during the selection process.

Columbia, Maryland, Us

► Part of an office with revenue over $1 million dollars annually. ► Developed a working knowledge of the business operations including but not limited to: recruiting, payroll, scheduling, conflict resolution, compliance, human resources, financials, insurance authorizations and regulations according to Medicaid and Medicare standards.► Maintained a database of third party insurances to contact for billing and claims purposes.► Worked with our Director of Clinical Services to ensure optimal clinical outcomes for all patients.► Recruited potential caregivers for our home health patients in the surrounding Charlotte area. ► Negotiated salary offers and sign-on bonuses.► Drafted offer letters and salary packages.► Managed payroll and scheduling for over 200 staff members.► Utilized multiple creative means to engage with healthcare professionals, including: internet marketing, email campaigns and social media.