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Florian Ducrot Email & Phone Number

Customer Success Manager | Project Manager at goFLUENT
Location: Rincón De La Victoria, Andalusia, Spain 5 work roles 2 schools
1 work email found @free.fr LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email d****@free.fr
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Current company
Role
Customer Success Manager | Project Manager
Location
Rincón De La Victoria, Andalusia, Spain
Company size

Who is Florian Ducrot? Overview

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Quick answer

Florian Ducrot is listed as Customer Success Manager | Project Manager at goFLUENT, a with 629 employees, based in Rincón De La Victoria, Andalusia, Spain. AeroLeads shows a work email signal at free.fr and a matched LinkedIn profile for Florian Ducrot.

Florian Ducrot previously worked as Customer success manager at Gofluent and IT & Network Project Manager - Operations Team Leader at Société Française Du Tunnel Routier Du Fréjus [Sftrf]. Florian Ducrot holds Engineering Diploma, Telecommunications from Telecom Lille 1 - Ecole D'Ingénieurs.

Company email context

Email format at goFLUENT

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*@free.fr
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AeroLeads found 1 current-domain work email signal for Florian Ducrot. Compare company email patterns before reaching out.

Profile bio

About Florian Ducrot

- Telecom engineer with eleven years of experience in managing and implementing IT solutions in the fields of Unified Communication & Collaboration with key account customers mainly in the Paris Region- 4 years of experience as a project manager and an operational team leader in the fields of IT and network, - PRINCE2 project management certification (2021) and IT certifications (2024): Azure Cloud AZ-900 and Microsoft 365 MS-900, - Native French, fluent English (C1) and advanced level of Spanish (B2)- Management of all phases of a project : response to tenders, financial estimate, requirements definition, drafting specifications, stakeholders coordination, adherence to the agreed budget and schedule, solution design and implementation, transfer of competence to the technical staff, change management for end usersKey skills :- Autonomous, rigourous, organized and showing good resistance to stress at work- Strong sense of customer service, professional integrity, driving force for involving stakeholders- Analytical and synthesis capacities, good writing style, attention to detail- Curiosity, strong self-training ability, keen to share knowledge, versatile and practical mind

Listed skills include Telecommunications.

Current workplace

Florian Ducrot's current company

Company context helps verify the profile and gives searchers a useful next step.

goFLUENT
Gofluent
Customer Success Manager | Project Manager
geneva, geneve, switzerland
Website
Employees
629
AeroLeads page
5 roles

Florian Ducrot work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Malaga, Andalousie, Espagne

- Management of langage training projects within french public sector clients- Customer relationship management, upselling- Integration management with customer environment : SSO, mass provisioning, reporting- Proactive performance monitoring and data analysis- Administrative tasks : orders, invoicing- Working environment in English

Sep 2024 - Present

It & Network Project Manager - Operations Team Leader

Sainte-Marie-De-Cuines, Auvergne-Rhône-Alpes, France

Outline : Managing IT and network projects. Leading an operational team made up of 4 administrators. Managing tenders and maintenance contracts.Projects responsibilities :- Defining requirements within operational departments, drafting specifications, drawing up a budget- Monitoring and validating projects implementation, collaborating with all stakeholders- Communicating the status of the project, anticipating the risks, controlling the budgetOperational responsibilities :- Analyzing support requests and incidents, assigning within the unit, tracking until resolution- Providing incident report to management, making proposals for improvements- Liaising with 3rd-party application maintenance contracts, validating quotes & orders

Feb 2020 - Feb 2024

Unified Communications & Collaboration Architect

Paris, Île-De-France, France

Outline : Managed and implemented IT projects in the fileds of Unified Communication & Collaboration for large accounts customers (banking, insurance, industry, government) mainly in the Paris Region. Provided support on issues raised by customers.Projects responsibilities :- Wrote tender responses, provided business and technical presentations- Drafted project deliverables (specifications, test plan, etc.), led the scoping meeting- Designed, installated, configured and deployed UC solutions based on client-server architecture- Reported the project status, planned the implementation, transferred knowledge to technical staffOperational responsibilities :- Investigated level 2/3 issues raised by customers, detected customer needs and opportunities- Coordinated technical escalations with English speaking vendor supportTeam skills upgrading :- Trained internal technical staff as part of the internal training program- Tutoring apprentice engineers and interns

Jan 2010 - Oct 2017

Unified Communication & Collaboration Expert

Paris, Île-De-France, France

Installated, configured and deployed Unified Communication & Collaboration solutions, provided technical support, drafted operations manual

Sep 2006 - Dec 2009

Engineer By Apprenticeship

Lyon, Auvergne-Rhône-Alpes, France

Conducted network missions and projects

May 2004 - Aug 2006
Team & coworkers

Colleagues at goFLUENT

Other employees you can reach at gofluent.com. View company contacts for 629 employees →

2 education records

Florian Ducrot education

Engineering Diploma, Telecommunications

Telecom Lille 1 - Ecole D'Ingénieurs

Apprenticeship, specialization in IT systems management

Two-Year Technical University Diploma, Telecommunications & Networks

Université Joseph Fourier (Grenoble I)
FAQ

Frequently asked questions about Florian Ducrot

Quick answers generated from the profile data available on this page.

What company does Florian Ducrot work for?

Florian Ducrot works for goFLUENT.

What is Florian Ducrot's role at goFLUENT?

Florian Ducrot is listed as Customer Success Manager | Project Manager at goFLUENT.

What is Florian Ducrot's email address?

AeroLeads has found 1 work email signal at @free.fr for Florian Ducrot at goFLUENT.

Where is Florian Ducrot based?

Florian Ducrot is based in Rincón De La Victoria, Andalusia, Spain while working with goFLUENT.

What companies has Florian Ducrot worked for?

Florian Ducrot has worked for Gofluent, Société Française Du Tunnel Routier Du Fréjus [Sftrf], and Nxo France (Nextiraone).

Who are Florian Ducrot's colleagues at goFLUENT?

Florian Ducrot's colleagues at goFLUENT include Kamali Kannan, Mélissa Rousselin, Javier Silva, Lorna Lutchanah, and Guillermo Vera.

How can I contact Florian Ducrot?

You can use AeroLeads to view verified contact signals for Florian Ducrot at goFLUENT, including work email, phone, and LinkedIn data when available.

What schools did Florian Ducrot attend?

Florian Ducrot holds Engineering Diploma, Telecommunications from Telecom Lille 1 - Ecole D'Ingénieurs.

What skills is Florian Ducrot known for?

Florian Ducrot is listed with skills including Telecommunications.

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