I make YouTube videos on how to work more effectively. This includes videos on Jira, Excel, regular expressions, and keyboard shortcuts, with upcoming videos also focusing on how to come up with effective naming conventions, how to track work in progress at scale, project planning, how to use Fermi estimation to determine project scope, and more.

The same as my previous role of Content Production Manager, with the addition of:• overseeing projects of larger scale, complexity, and interdependency• working more closely with development teams, BAs, our UI/UX team and Product Managers to coordinate the technical side of content delivery and publication• scaling tooling and processes by well over an order of magnitude• collecting and analysing data to ensure projects remain on track and contractual obligations remain fulfilled on both sides• working closely with internal and third-party content writers, both in Australia and overseas• working with external translation agencies• assisting in resolving contractual disputes with third parties• automating significant amounts of manual work for my team, using software tools and scripts to allow them to focus on higher-value work

Managing a large and diverse team of developers, quality assurance testers, proof readers, video animators, graphic designers, coordinators/team admin, and content entry staff to create high quality content across all of 3P Learning's products.With a corporate restructure in July 2016 my team grew in size and inherited many new content responsibilities. I helped transition my expanded team through these changes whilst also diving head-first into many new content projects.In addition to my previous responsibilities as Mathematics Education Publisher/Product Owner this role, I currently: • manage a team of 25 (full-time and casuals) with smaller project teams reporting to some of my direct reports• train colleagues on tools, processes and best-practice• mentor direct reports and ensure they have everything they need to succeed in their roles• manage multiple concurrent projects across all content areas (Mathematics and Literacy) • plan future content production projects• track costs and resource use• set up processes and guidelines for projects across all content areas• continuously improve processes and guidelines based on team and stakeholder feedback• communicate with internal stakeholders from all levels and departments of the business• automate manual tasks using a variety of tools including Python scripts and Microsoft Power Automate• work closely with third-parties across a variety of fields, including translation, software development, graphic design, content writing, and software vendors

Product Owner of online Activities Team which included:• leadership of a team of 10–12 full-timers and casuals• maintenance of team product backlog• liaising with other internal and off-shore development teams, as well as internal stakeholdersMy work also included:• software feature ideation and development planning• optimisation and streamlining of content writing and development processes for educational content (leading to 60% decrease in production costs and a 150% increase in team output in just two quarters)• managing a team of quality assurance testers and proof-readers• setting up a content style guide with our Curriculum Specialists• investigating and evaluating new technologies and their potential applications to learning and teaching• improving existing content• representing 3P Learning at conferences (EduTech, MAWA)• offsite visits to client schools

Content and software quality assurance testing. Assisting colleagues with other general publishing duties.

Automation and rationalisation of repetitive tasks and processes using office software already available to small business client. Occasional work done alongside full-time employment at 3P Learning.

Classroom tutor for MATH1001 and MATH1900:Class tutor (2–3 classes per semester, 2 hours per class, 20–30 students per class), exam and weekly test marking, consultation hours.Teaching mathematics content to classes and individuals based on provided lecture material, formal examination supervision for groups of up to 30 students, marking of exams and weekly tests.

General customer service, minor complaint handling, refund handling, general cleaning, general organisation of staff when left in charge, end of day procedures, opening procedures, stock replenishing, sale of high risk items (cigarettes).

One-on-one tutoring for high school mathematics (year 9 to year 12 extension 2, and first year University students)